| Gesellschaft | TeslaMehr sehen |
 Adresse | Draper, Utah |
 Form der Arbeit | Full-time |
| Kategorie | Consulting |
Jobbeschreibung
- Deliver an exceptional customer experience by taking inbound phone calls and/or chats for vehicle support customers
- Review and assess customer concerns for possible troubleshooting and remote diagnostics
- Educate customers how to self-serve including directing to the self-help website and self-scheduling appointments with the local service team
- Provide an exceptional experience to our customers on a day to day basis
- Accurately record issues and data into CRM / Vehicle Support System
Anfrage
- Minimum 2 years of relevant work experience
- Excellent written and oral communications skills with exceptional customer service skills
- Flexibility to work 8 hour shift during business hours (Hours of operation: 5 AM – 10 PM Mon.-Fri. & 5 AM – 6 PM on Saturday)
- Proficient with MS Windows, Office, and Outlook and ability to effectively navigate web browsers and multiple internal systems
- Ability to follow oral and written instructions with attention to detail
- Establish and maintain positive, cooperative, working relationships with ability to work in a team-based environment and achieve common goals
- Effectively handle multiple priorities, organize workload, and meet deadlines
Refer code: 1196675. Tesla - Der vorherige Tag - 2024-02-28 02:48
