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The Sales Support Specialist - Customer Support is the first point of contact for B/R Automation customers and business partners of the Robotics & Discrete Automation, Machine Automation in Istanbul - Maltepe; Turkiye. In this role and using your customer service skills and knowledge, you will aid the {sales or other function/business} team by reacting to customer inquiries.
Your responsibilities
- Enter customers’ orders into the systems (SAP)
- Check relevant commercial conditions (Import/Export)
- Generate a contract note
- Ensure date of delivery and product availability
- Control of open deliveries, Accurate delivery and billing
- Service customer’s masterdata
- Backoffice duties
Your background
- Knowledge of Export / Import rules and regulations
- Knowledge of inventory control
- Computer skills required, SAP requested
- Good communication skills (English and Turkish, German not required but advantageous)
- Solution-oriented approach
- Creativity and team spirit
- High level of self-motivation
More about us
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.Work model: remote #LI-remoteWork model: hybrid #LI-hybridWork model: on site #LI-onsite