Sales Coordinator- Technical, Water Utilities

Sales Coordinator- Technical, Water Utilities Application Deadline: Workplace: Hybrid Position Location:

Leighton Buzzard, GB, LU7 4TL

Contract Type: Full-Time Employment Type: Regular

Join our thriving Water Utilities Back Office team and contribute to delivering world-class customer service by providing timely and effective technical advice to incoming inquiries.

What is the job about?

As the Sales Coordinator - Technical, you'll provide advanced support by delivering information, advice, and assistance regarding Grundfos' products and services before, during, and after a transaction to ensure a seamless customer experience.

Responsibilities include:

· Provide technical assistance to customers regarding product sizing, applications, system solutions, accessories, installations, prices, and more, ensuring the functionality of the solution in practice.

· Follow up on customer interactions within set Service Level Agreements (SLAs).

· Process special orders and inquiries in coordination with suppliers.

· Support sales teams by handling tenders and projects, including providing dimensions, specifications, calculations, time of delivery, operation, and maintenance issues among others.

· Identify business opportunities and handover to external sales.

· Ensure customer master data is updated for their portfolio of customers.

· Collaborate and provide support with the respective product segment or other suppliers when local problem-solving is not available.

· Implement the Quality Policy, Environment, and Security of Work to achieve proposed targets.

· Provide technical quotes to customers.

Key Success Factors:

· Meeting annual Personal Development objectives.

· Maintain positive customer relationships while meeting performance targets.

· Ensure accurate recording and updating of customer data.

· Provide quotes in a timely and efficient manner.

What do you need to apply?

· Fundamental Product and Application Knowledge of Grundfos products or similar (essential)

· Bachelor's or Master's degree or equivalent within a relevant industry sector or work experience (minimum of 3+ years) (not mandatory)

· Previous experience in a similar role

· Knowledge of products and market

· Preferred working knowledge of SAP

· Familiarity with MS Office applications.

· Good communication and networking skills together with the ability to build strong and trusting relationships with both internal and external stakeholders.

· Excellent written and spoken English.

What can we offer you?

· 25 days annual leave plus bank holidays.

· Annual incentive bonus.

· Trusting, collaborative, and friendly culture.

· Endless learning possibilities.

· International environment that values work-life balance.

· Flexible working hours and a wide range of employee benefits and discounts.

· Access to internal training and great opportunities for individual development.

We look forward to hearing from you

About Grundfos
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners – however you identify and whatever your background is.