Capital Service and Technical Support Specialist
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
The Opportunity
Abbott is looking for a Capital Service and Technical SupportSpecialist for Vascular Capital Serviceto work on OCT (OPTIS mobile systems) and FFR (Quantiens, Coroflow, and Ultiri) equipment.
You’ll have the chance to be the primary account contact covering Capital Service and Technical Support. This position provides on-going proactive capital product support for assigned territory/accounts. The customer experience aspect of this role focuses on increasing customer loyalty and securing retention at assigned accounts.
The position will be based in Commercial Offices located in Las Condes, and will be supporting Chile, Costa Rica, Argentina, and Aruba.
What You’ll Do
Capital Equipment Break/Fix activities
Capital Equipment Installation & Pre-installation Activities
Capital Equipment Preventative Maintenance Activities
Administration (case/workorder closure, expenses, training)
Capital Equipment Relocation Activities
Required Qualifications
Education: Associate's degree – Biomedical Engineering
3/5 years of experience, both overall and medical devices industry-specific experience needed.
The position requires availability to travel 50%. About 2 weeks/month.
Advanced English level is a must.
Other qualifications/certifications: Relevant experience with instrumentation in the Cath lab.
Experience interface with customers.
Prefer capital equipment, imaging/OCT, mechanically inclined, hospital/X-ray equipment experience.
Apply Now
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
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