Junior Technical Support Engineer (F/M/D)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you´ll do

You would like to deal with innovative technologies? Big data, in-memory databases, industry 4.0, machine learning, blockchain und cloud technology pique your interest? You prefer a versatile working environment with exciting tasks and customer contact? We are looking for new colleagues (m/w/d) for the Center of Expertise (CoE), who would like to form the permanent technical innovation of SAP's largest customers together with us. In the CoE, we support our customers during the implementation of SAP software and ensure a smooth planning, implementation, integration and operation, including quality assurance, problem solving and knowledge transfer. Our focus topics are: SAP Business Planning and Consolidation (BPC), SAP Analytics Cloud (SAC), Embedded Analytics for SAP S/4HANA, BusinessObject Platform und Reporting tools, Predictive Analytics. Our main focus lies in timely analysis and resolution of critical customer issues, remote and at customer side, in teams that consist of different technical experts. Furthermore, we are engaged long-term at our customers to optimize the implementation of SAP software proactively. We support our development department by sharing our experiences in order to improve our products.

• We will find the right topics for you within the mentioned focus topics according to your qualification and interest.
• We will prepare you comprehensively for your tasks with a trainee program consisting of subject-specific training classes, learning-on-the-job and the assignment of an experienced colleague as a mentor.
• You will work with innovative technologies and challenging customer projects with a focus on system optimization, conceptual planning and the education of our customers
• You will get the chance to travel within the European Union and also worldwide.
• Many development opportunities and attractive career paths are waiting for you.

What you bring

• A university degree in natural sciences, economics or engineering, e.g. Computer Science, Business Informatics, Industrial Engineering, Mathematics, Physics.
• Very good analytical skills to solve complex problems; a structured, reliable and independent way of working under pressure; safe and friendly appearance and general communication skills.
• Technical education and applied practical experience in data analysis and modeling, database concepts, operating systems and technologies such as Kubernetes and Java is recommended.
• Very good English skills (spoken and written) to work with our customers. Fluent German or additional language skills are a plus. Some of our biggest customers are in the German language region.
• Willingness to travel especially within Germany and the EU, possibly also worldwide.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 378662  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 20%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid