Spare Parts Specialist - Robotics

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Responsible to provide technical, order, and payment-related assistance/support to the internal and external customers. Coordinates with relevant stakeholders to obtain complete case ownership and to improve customer satisfaction.

This position reports to

Service Manager

Your responsibilities

• Manages Spare Parts evolution with respect to product/system/service Life Cycle Management (LCM) shifts.
• Assists in the resolution of customer Spare Parts issues.
• Participates in determining sales targets for sales force.
• Cooperates to embed Spare Parts highlights into product/system/service training to internal teams and customers.
• Prepares price lists for review and approval and delivers customer quotations.
• Contributes to develop and maintain Spare Parts back-end cost repositories and front-end e-commerce tools.
• Proposes new Spare Parts, kits, and packages development or enhancements of existing ones to offer suitable and unique solutions to customer needs.
• Prepares various analyses by market and by product.
• Contributes to the preparation of marketing tools to support the business and the sales organizations and to define their technical characteristics by providing specific expertise.

Your background

• Engineer student or Technician student in Electronic, Electric, Electromechanical, Industrial or Robotic.
• Experience in Spare Parts analysis, stock control, warehouse attention.
• Management of Microsoft Office.
• Desirable knowledge of SAP.
• Previous experience in management system management (ERP).
• 2 years of experience in similar positions.
• Intermediate English level.

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.Work model: hybrid #LI-hybrid