About Hilton Melbourne Little Queen Street
Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and meeting & event spaces.
About the role
As the Events Coordinator you will be responsible for providing excellent and comprehensive event orders to deliver and exceed client expectations. Specifically, you will:
- Handle all incoming meetings and events leads professionally
- Conduct site inspections of the hotel with potential clients
- Update and maintain accurate account profiles in the database systems e.g. Delphi.FDC
- Create and develop successful customer partnerships ensuring client retention
- Create and distribute highly detailed and accurate event orders
- Liaise with key departments and AV suppliers to ensure events are carried out effectively and to a high standard.
- Maintain accurate accounts and invoice records efficiently
What are we looking for?
- Previous experience working in hospitality for at least 1 year
- Excellent verbal and written communication skills
- Excellent organisational and administration skills with attention to detail
- Proficient in meeting room set-ups, audio visual and other support services
- Well-presented and work well under pressure
- It would be advantageous if you had previous experience in a similar hotel role or have worked with Delphi.FDC in the past.
What will it be like to work for Hilton?
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. Over the past three years, we have held our top spot as the #1 hospitality company in Australia as listed by the Great Places to Work institute. In 2023, Hilton ranked #2 across all industries and #1 worldwide! You can also look forward to receiving:
- Worldwide travel discounts at unbelievable rates for you and your friends and family!
- Salaried position
- Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
- A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing