AdresseMAIN PURPOSE OF ROLE
Coordinate the training and development activities for the sales area to enable the organization's sales force maximizing their sales potential.
CORE JOB RESPONSIBILITIES
- Fine tune sales force automation project and it’s implementation.
- Drive commercial excellence and its accreditation process.
- Assess affiliate training needs, develop and execute action plans.
CORE COMPETENCIES
Adaptibility
Maintaining effectiveness in varying environments and with different tasks, responsibilities, and people
Tries to understand changes in work tasks, situations, and environment as well as the logic or basis for change.
Treats change and new situations as opportunities for learning or growth.
Focuses on the beneficial aspects of change; speaks positively about the change to others.
Quickly modifies behaviour to deal effectively with changes in the work environment
Readily tries new approaches appropriate for new or changed situations
Does not persist with ineffective behaviours.
Teamwork/Collaboration
Working effectively with team or work group or those outside formal line of authority (eg. associates, senior managers) to accomplish organisational goals; taking actions that respect the needs and contributions of others; contributing to and accepting the consensus; subordinating own objectives to the objectives of the organisation or team.
Builds relationships by helping others feel valued, appreciated, and included in discussions.
Places team or organisational goals ahead of personal goals.
Offers to help others achieve mutual goals.
Volunteers and exchanges ideas freely.
Seeks out, uses and builds upon ideas from others.
Gains agreement from partners to support ideas or take partnership-oriented action.
Initiative
Making active attempts to influence events to achieve goals; self-starting rather than accepting passively; taking action to achieve goals beyond what is required, being proactive.
Takes thoughtful, yet timely, action when confronted with a problem or when made aware of a situation.
Implements new ideas or potential solutions without prompting; does not wait for others to take action or request action.
Takes action that goes beyond job requirements in order to achieve objectives.
Looks for ways to improve efficiencies and reduce costs.
Innovation
Generating creative solutions to work situations; trying different and novel ways to deal with organisational problems and opportunities.
Identifies implicit assumptions in the way problems or situations are defined or presented.
Sees alternative ways to view or define problems.
Is not constrained by the thoughts or approaches of others.
Draws upon multiple and diverse sources for ideas and inspiration.
Brainstorms multiple approaches/solutions to approaching the business, processes, and daily work.
Examines numerous potential solutions and evaluates each before accepting any.
Targets important areas for innovation and develops solutions that address meaningful work
Integrity
Maintaining and promoting social, ethical, and organisational norms in conducting internal and external business activities.
Deals with people in an honest and forthright manner.
Presents information accurately and completely. Performs actions as promised. Ensures that words and actions are consistent.
Does not share confidential information.
Fairly represents organisation’s capabilities.
Communication
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Clarifies purpose and importance; stresses major points; follows a logical sequence.
Keeps the audience engaged through use of techniques such as analogies, illustrations, and appealing style, body language, and voice inflection.
Frames message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.
Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.
Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used.
Attends to messages from others; correctly interprets messages and responds appropriately.
Formal Presentation
Presenting ideas effectively to individuals or groups when given time for preparation; delivering presentations suited to the characteristics and needs of the audience.
Keeps the audience engaged through use of techniques such as analogies, illustrations, humour, an appealing style, body language, and voice inflection.
Establish an objective that clearly reflects the needs of the audience.
Presents main ideas that support the objective of the presentation, and present facts, evidence, and details that support the main ideas; delivers information in a logical order to aid understanding.
Uses body language (e.g., eye contact and gestures) that is consistent with verbal communication and aids understanding.
Uses audio and visual aids to enhance the audience’s understanding of content.
Involves the audience by soliciting questions and input; clarifies as needed to help achieve the goals of the session.
Summarises the main ideas; calls the audience to take action or make decisions, where appropriate.
Planning & Organising
Establishing a course of action for self and others to ensure that work is completed efficiently.
Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate.
Determines project/assignment requirements by breaking them down into tasks and identifying types of equipment, materials, and people needed.
Allocates appropriate amounts of time for completing own and others’ work; avoids scheduling conflicts; develops timelines and milestones.
Takes advantage of available resources (individual, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners.
Uses time efficiently and prevents irrelevant issues or distractions from interfering with work completion.
EDUCATION/ QUALIFICATIONS/ EXPERIENCE:
- Minimum 5 years' experience in training and/or sales management experience in healthcare industry.
- Bachelor's Degree in related field/or any equivalent.
