AdresseIT Support Specialist (m/f/d)
As part of our IT team we are looking for a new team member joining us as soon as possible.
- Advance your career with exciting professional opportunities in our thriving company with a startup feel
- Voice your unique ideas in a corporate culture defined by our entrepreneurial spirit, openness, and integrity
- Feel at home working with our helpful, enthusiastic colleagues who have great team spirit
- Broaden your perspective with our extensive training curriculum and learning programs (e.g. LinkedIn Learning)
- Speak your mind in our holistic feedback and development processes (e.g. 360-degree feedback)
- Enjoy our benefits, such as hybrid working, daycare allowance, corporate discounts, and wellbeing support (e.g. Headspace)
- Unwind in our break areas where you can help yourself to the healthy snacks and beverages provided
- See another side of your coworkers at our frequent employee events and highly anticipated World Meeting and Holiday Party
- Provide support with Microsoft Windows operating systems, end-user client applications, professional business applications, and underlying technological concepts, including basic TCP/IP networking
- Apply your solid experience in advanced Windows (10) client system troubleshooting
- Troubleshoot remotely through an IT Helpdesk to address end-user incidents and requests
- Use your excellent communication skills to connect with internal and external parties to resolve end-user incidents and requests
- Demonstrate your advanced problem-solving skills in a logical and methodical manner
- Apprenticeship in IT, computer science, or computer engineering
- At least two years experience in an IT support role
- Good understanding of computer systems, mobile devices, and other tech products
- Knowledgeable about Windows 10, Office 365, and mobile clients
- Experience with ticket systems and ticket routing
- Able to diagnose and resolve basic technical issues
- Proficient in English and good knowledge of German
- Excellent communication and collaboration skills
Have we sparked your interest? Check out our video and our website.
If you’d like to support our team with your expertise, experience, and commitment, we are looking forward to receiving your application!
Simon-Kucher
is a global consultancy with more than 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With over 35 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist.
Your personal contact::
Jacqueline Döring-Gil
Willy-Brandt-Allee 13, 53113 Bonn
Tel.: +49 228 9843 0
