Head Of Communications, Americas

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

JOB OVERVIEW

As Head of Communications, you will be responsible for ensuring the development and delivery of the America's communications strategy and roadmap (including external and internal communications) in accordance with the business priorities, and in line with the global communications strategy.

The ideal candidate for this position should possess strong leadership and collaboration skills, demonstrating the ability to work effectively with others. Exceptional proficiency in both written and verbal English is a key requirement, with fluency in Spanish or French considered an additional asset. The candidate should have a sound understanding of digital communication skills, coupled with a commitment to accuracy, attention to detail, and excellent organizational abilities. The role demands the capacity to handle multiple large projects simultaneously. Moreover, the candidate should exhibit a proactive approach in taking charge of issues and ensuring their resolution through to completion.

RESPONSIBILITIES

[Direct reports: 3]

Strategy & Culture

• Drives KONE’s strategy communications implementation and culture development in the Americas.

• Drives strategy and change communication related plans and communication initiatives at the Americas level.

• Develops communications channels and content for thought leadership initiatives, in line with Area’s business objective.

Communications & Brand Development

• Supports the Americas leadership team in communications related topics, including communication training (crisis media, relations, and change communications).

• Strongly supports in promoting KONE and KONE’s solutions towards both internal and external stakeholders, and actively builds KONE’s brand and protects the organization’s reputation (including marketing PR).

• Acts as a crisis communications coordinator at the Americas level.

• Owns and manages communications partners/network at the Americas level (PR agencies, content agencies, etc.).

• Actively builds KONE brand and protects the organization reputation.

• Leads internal communications channel and content development work at the Americas level.

Talent Development/Management

• Leads the Communications team within the Americas.

• Develops and leads the communications competencies development in the Area: crisis, media relations, marketing PR, internal communications development.

• Responsible for the performance management and talent development of the Communications team within the Americas.

Business Partnering & Collaboration

• Consults and supports the America's leaders in communications.

• Active, participating member of the Americas P&C leadership team as well as the Global Communications CoE leadership team.

• Applies global processes, channels, and tools when applicable and actively collaborates with global teams in developing new processes, channels, and tools.

• Shares best practices with global team and other communication professionals within KONE, actively strengthening the KONE Communications network.

HIRING REQUIREMENTS

• Bachelor's degree required, preferably in corporate communications, marketing or journalism.

• Minimum of 10 years of experience in both internal and external communications.

• International experience is seen as an asset.

• Experience in change, crisis, and issues communications.

• Experience in brand and reputation management.

• Demonstrated experience successfully leading complex projects in a multicultural environment.

• Excellent knowledge of media landscape in the Americas, public relations, marketing PR and crisis communications.

About KONE

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation:

• We value your authentic self

• Diversity, equity and inclusion is embedded in our strategy and values

• Collaborative, creative and supportive work environment '

• Passionate about safety, quality and innovation

• We care about the communities where we live and work

Some of our many benefits include:

• Competitive salary

• Flexible work schedule

• Opportunities to learn and grow

• Matching 401K

• Pension plan

• Comprehensive health and wellness plans for the entire family

• Paid holidays and paid time off

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams*

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Wir bei KONE konzentrieren uns auf die Schaffung einer innovativen und partnerschaftlichen Arbeitskultur, in der wir den Beitrag jedes einzelnen wertschätzen. Die Mitarbeiterbindung ist für uns ein Schwerpunktbereich und wir ermutigen unsere Mitarbeiter, sich einzubringen sowie Informationen und Ideen auszutauschen. Nachhaltigkeit ist ein integraler Bestandteil unserer Kultur und der täglichen Arbeit. Wir befolgen ethische Geschäftspraktiken und haben es uns zum Ziel gesetzt, eine Kultur des Miteinander aufzubauen, in der Kollegen einander vertrauen und sich respektieren und in der gute Leistung anerkannt wird. Als Unternehmen, das einen großartigen Arbeitsplatz bietet, sind wir darauf stolz, eine Vielzahl von Erfahrungen und Möglichkeiten anzubieten, mit deren Hilfe Sie Ihre beruflichen und persönlichen Ziele erreichen und ein gesundes, ausgeglichenes Leben genießen können.

Weitere Informationen finden Sie unter www.kone.com/careers