Community Host / Receptionist

Community Host / Receptionist FRANKFURT

Will you join our team?
Our Community Hosts / Receptionists are the face of Tribes Inspiring Workplaces. Dressed in the characteristic Tribal jackets, they are the first point of contact for all guests and visitors of our locations. As a hostess you are responsible for an unforgettable first impression and you want to take that extra step for the guests. Do you walk around with a smile on your face 24/7, are you sociable and is customer friendliness second nature to you? Would you like to work in a team of great colleagues and are you looking for a very varied job for 40 hours a week? Then we are looking for you!

Your responsibilities:

• Receiving guests and visitors and providing professional hospitality service.
• Deliver Operational Excellence resulting in high guest satisfaction, guest retention and loyalty.
• Continuous focus on 5-star service together with the Tribal Chief, your manager, at the location.
• Providing compliance with the Center standards regarding look and feel of the location on a daily basis.
• Answering and transferring incoming phone calls to our guests.
• Sorting, making ready and distributing the mail.
• The booking and completion of the inspiring meeting rooms and making sure the guests have a 5 start experience.
• Supporting a smooth move-in of our new guests at the location.
• Daily routines for our pantries, which includes also keeping our pantries neat and tidy.

An inspiring role in an environment where people & service are key!

Your profile:

• Work experience in Hospitality, Business Centre, or Flex office concept or a bachelor degree in this field.
• Native Language GERMAN and fluent English proficiency.
• Passion for people and service.
• Structured and Well organized, capable of working in a high demanding/performing environment
• Excellent oral and written communication skills.
• Eye for detail.

Job Type: Full-time

Salary: 2,300.00€ - 2,400.00€ per month