Claims Specialist - Excess Casualty

Claims Specialist - Excess Casualty

NYC, NY

AXA XL’s Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As an Excess CasualtyClaims Specialist, you will play a critical role in managing and resolving AXA XL's Excess Casualty claims. You will work closely with your manager and fellow Claims colleagues to drive files to resolution and will interact and collaborate frequently with Regional Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.

What will your essential responsibilities include?

• Managing assigned claims across multiple jurisdictions, as well as setting the case strategy for these claims in partnership with Regional Practice Leaders and Claims management.

• Obtaining the coverage determinations of underlying carriers and analyzing the applicability of coverage to the facts of each claim under the terms of the AXA XL policy.

• Establishing and maintaining close communications with underlying carriers and defense counsel, providing input and direction as warranted, to protect the interests of the insured and AXA XL.

• Partnering with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation, and analyzing coverage issues as warranted.

• Assisting underwriters with policy drafting initiatives, as well as new business and renewal meetings.

• Coordinating and managing communications with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.

• Producing internal reporting and ensuring that reserves are set according to best practice guidelines.

• Identifying, monitoring and reporting on emerging liability and coverage trends.

You will report to the Manager of Excess Casualty Claims.

We’re looking for someone who has these abilities and skills:

• Casualty Claims Experience is a plus

• Effective communication: Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.

• Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team.

• Strong ethics: Handle responsibilities with integrity and the highest standards of professionalism.

• Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.

• Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.

• Education: Bachelor's degree required

  FIND your future

  AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

  How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

  With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

  Learn more at axaxl.com

  Inclusion & Diversity

  At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

  Our enterprise I&D mission is to become the most inspiring company to work for. We’re achieving this through our three areas of focus:

  ·     Drive an Inclusive Culture—create a global workplace that works for everyone, with a culture that values all individuals, backgrounds and ideas, and where every colleague feels safe, valued and respected.

  ·     Diversify Our Workforce—increase the representation of women in leadership, achieving 50% by 2023, and focus on underrepresented populations by region, positioning AXA XL as an employer of choice for all talent.

  ·     Support Our Marketplace & Communities—support our communities and visibly and thoughtfully champion equity around the globe.

  Learn more at axaxl.com/about-us/inclusion-and-diversity.  AXA XL is an Equal Opportunity Employer.

  Corporate Responsibility

  At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world’s most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy – Our Impact. Our Future. – aligns key issues that are pertinent to our business – climate, water and financial resilience - and contributes to AXA Group’s purpose to “Act for human progress by protecting what matters.”

  ·     Climate: We’re reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.

  ·     Water: We’re developing water resilience where it is — and will be — needed most.

  ·     Financial resilience: We’re helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.

  ·     Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our “Hearts in Action” programs.

  For more information, please see the Corporate Responsibility section on our website.

   

  The U.S. pay range for this position is $74,000 – $145,500. Actual pay will be determined based upon the individual’s skills, experience, and location. We strive for market alignment and internal equity with our colleagues’ pay.

   

  At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits.  Wealsobelieve in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers.  For more details aboutAXA XL’s benefits offerings, please visit US-Benefits-at-a-Glance_2023_US.pdf (myaxaxlbenefits.com).