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Form der ArbeitYour work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
Join our team and experience Workday!It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.
About the Role
In a UX Researcher role you with Workday you will draw on your mixed-methods research background to identify, assess and prioritize research opportunities expertly, create and owning research roadmap planning and managing expectations with stakeholders. The right candidate will be able to demonstrate the ability to build strong stakeholders relationships in the past, often at director level and have the ability to take ambiguous, complex problems and drive new research initiatives to help solve them. We need someone who can understand how business connects to design, and how to align research strategies with business goals and objectives. The role requires someone with detailed knowledge and understanding of evaluative, generative, quantitative and secondary research methods who can demonstrate flexibility and creativity in research methodology selection, and the creation of models and frameworks to explain user behaviour.
You will get experience leading on complex research projects and directing the work of more junior researchers and influencing product strategies and/or vision using research insights. You will provide impactful coaching for more junior researchers, giving actionable feedback and recommendations on their work while guiding designers and product managers on research strategies that are aligned with business objectives. We need an advocate for the value of research to stakeholders and leadership.
What you can expect:
An opportunity to make your mark, working directly with customers
An opportunity to practice (or even create) multiple methods per the research needs you identify
A chance to use design thinking methodologies to generate ideas and align stakeholders with UX practitioners
Leadership who will support you and develop your career growth
A UX research community of practice to collaborate with, and opportunities to help evolve and improve it
Opportunities to be mentored by other experienced practitioners, and mentor researchers early in their own careers
Responsibilities:
Identify key research questions and objectives in partnership with product, design, and development teams
Design and execute research studies using appropriate research methods for the project, timelines, and business needs, using research methods that span from usability to co-creation workshops to ethnography
Conduct surveys, secondary survey analysis, such as in-app and external surveys, and feature prioritization surveys (i.e. MaxDiff, Conjoint, Kano).
Analyze data and findings to define actionable insights for both short term and long-term product development
Plan and deliver research programs within budget, timeline and project requirements
Socialize, collaborate, and present research work and findings to multiple teams and leaders, across the organization
Ability to visualize and present research data simply and clearly to diverse audiences
About You
Basic Qualifications:
A Masters degree/PhD in anthropology, sociology, psychology, human-computer interaction (or other related field), or a Bachelor's degree with 4+ years experience
A minimum of 2 years professional experience conducting research
Knowledge and understanding of evaluative, generative, quantitative and secondary research methods, and proficiency in at least one research methodology
A strong familiarity with the product development process
Other Qualifications:
Track record of translating research into business impact
Effective interpersonal skills with experience presenting to diverse audiences
A flexible and effective influencing style
Ability to meet bold timelines.
Self-starter and strong finisher with a positive demeanor
Excellent collaborator, at ease partnering with other researchers, designers, product managers, and developers
Direct experience and understanding of Financial products and services and general analytics (e.g. BI or Data Management ETL)
Interested?
Apply now, and someone will be in touch with you
Please note, that part of our hiring process requires the presentation of a research portfolio
A bit about our Dublin office:
Workday Dublin has over 1200 employees in our city center offices Dublin has a team of 40+ UX researchers and designers working across multiple product and technology areas. In Dublin, we're focused on Employee Experience Technology, Talent Optimisation, Core Services and Design System.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
