Junior It Support Engineer (All Genders) | Part-Time | On-Site Vienna

Hey Future Tech Pros!

We’re searching for a Part-Time IT Support Engineer with a passion for technology and problem-solving to join our dynamic team. Here’s a quick look:

• Position: Part-Time IT Support Engineer
• Qualifications: Strong in computer systems, networks, operating systems (Windows, macOS, Linux), MDM solutions (Miradore, Samsung Knox), Microsoft O365, and troubleshooting.
• Role: Maintenance of hardware, technical support, OS setup, troubleshooting, peripheral setup, and software updates.
• Environment: Collaborative, tech-driven, with a focus on innovation and problem-solving.
• Salary: from €35.000 gross yearly (for full-time)

Would you like to advance the technologies of tomorrow and work with a great team of international colleagues? Then you've come to the right place!

We are a young deep-tech company that creates and produces internationally awarded smart glasses. Our headquarters is in Vienna, where we develop and manufacture both the hardware and the software of the smart glasses. From research & development, engineering, production to marketing and sales - we offer everything from a single source under one roof. This will give you exciting insights into other departments of the company. Although we have our roots in Austria, we are "born global" and work with customers and sales partners all over the world.

Making Future Reality together - are you in?

• Be the backbone of our tech infrastructure by maintaining computer hardware components to keep everything running smoothly.
• Offer stellar technical support via phone, email, or in person. You’re the go-to guru.
• Set up operating systems tailored to specific requirements – making sure every machine is ready to go.
• Dive into troubleshooting software and hardware issues, ensuring a swift resolution.
• Help out with printers, scanners, and other peripherals, ensuring they’re all in tip-top shape.
• Keep our software applications up-to-date and running like a dream.

• A strong grasp of computer systems, networks, and peripherals – you know the ins and outs.
• Proficiency in operating systems including Windows, macOS, and Linux. It’s like speaking three languages, but cooler.
• Hands-on experience with MDM solutions (Miradore, Samsung Knox, etc.) and managing Microsoft Office 365 services.
• A knack for diagnosing and fixing those pesky software and hardware issues.
• An understanding of network protocols (TCP/IP, DHCP, DNS) – because the internet isn’t just magic.

What's extra?

• Together Making Future Reality: A job as unique as our team – super international, dynamic, and always there for each other.
• Good vibes, flexible times: Home office, flexible working hours, dog-friendly offices (yes, really!) and top connectivity. Your job, your style.
• Goodies on top: Cool events, "Inspire Days" for recharging, Yearly public transport ticket, and all the IT gear you need.
• Freedom and support: We don't just push you but fly to the moon together – with lots of courses and opportunities for development.

Got excited? Then don't hesitate! We can't wait to meet you. Send us your application and let's take off together!