AdresseYour mission
- As part of our cross-functional connectivity team, you will support the setup and optimization of various interfaces on our customers' Windows systems as well as REST API-based
- You will coordinate the process of setting up connectivity with customers, partners, and our Customer Success Team to ensure successful onboarding
- You will analyze and address customer concerns, recognise and resolve connectivity issues to increase customer satisfaction
- Together with the connectivity team and partners, you identify opportunities for improvement in our processes and connections
- As part of the team, you ensure measurability of quality and reliability in our interfaces and team processes
Your profile
- You are IT-savvy, have a degree in computer science or information technology course of study, or several years of comparable working experience
- You are experienced with ticket management tools like Jira, CRM tools like Salesforce (or similar), SQL and Excel knowledge is a plus
- You are good at structuring yourself and coordinating others, like working in a team and optimizing processes
- You like to communicate (German C1, English B2), are helpful and have a good feeling for your counterpart
- You are located in Germany
Why us?
- An open-minded and friendly team working with agile methods - as proven by our
- Flexible & hybrid working
- 40 days workation per year in the EU
- Company events & sports offers
- Corporate benefits
- Company pension scheme
- Childcare allowance
- EGYM Wellpass membership discount
- Diverse development opportunities and a continuing education budget
You want to be part of our success story?
Are you a teamplayer looking for an opportunity to grow in an international and agile environment? Then join our team! Apply now and tell our Recruiting Manager Anna why you are the right person for this job. We are looking forward to your application with CV, earliest start date and salary expectation. Please send your application documents in English.
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