AdresseIt's an exciting time for you to join our Renewals team at AXA Global Healthcare Group!
Reporting to the European Operations Manager, you will work as part of a high performing team, providing excellent customer and retention services to AXA Global Healthcare clients on all aspects of our international Private Medical Insurance products and services.
The role is located at our Head Office in Dublin City Centre, and we offer
- Competitive basic salary
- Quarterly performance bonus
- Monday to Friday (office hours), no weekends!
- Hybrid working in office 2 days a week.
- 23 days holiday
- Contributory pension scheme (up to 10% employer contributions)
- Life Assurance (up to 4 x annual salary)
- Smart/Casual dress code
- Health Insurance subsidy
- AXA employee discounts
The Renewals Team is responsible for retaining existing customers. The ideal candidate will need to be fluent in French and English to provide excellent customer service to AXA Global Healthcare customers
Day to day you will be:
- Offering the best renewal terms, ensuring customer needs are met while achieving your Individual targets
- Negotiating cover on International Private Medical insurance to high-net-worth customers and expats Globally, in both French and English
- Achieving monthly and annual targets
- Working with internal stakeholders to obtain best outcomes for our customers
- You will be responsible for growth in the portfolio
This is an amazing opportunity to showcase your sales and customer service skills and enjoy working every day to the full.
Your Profile
About you
- Fluency in written and verbal French and English
- Minimum 2 years’ working experience
- Target driven/results oriented
- Passionate about working as part of a team who are responsible for delivering on their promises
- Accurate and reliable, as well as dependable and accountable
- Confident, with a pleasant and professional communication style
- Keen to learn and grow in the role, receptive to feedback when needed
- Strong attention to detail
- IT literate
- As a precondition of employment for this role, you must be eligible and authorised to work in Ireland full-time and traveling to the UK for training purposes
Application requirements
- CV written in English
- Cover letter written in French – minimum 300 words letting us know why you are the right fit to this role
About AXA
Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.
About the Entity
Proud to be part of the AXA Group, the number one global insurance brand and a worldwide leader in financial services, AXA’s global healthcare business has been serving the cross-border healthcare needs of globally mobile citizens for more than 40 years. Through our international private medical insurance plans, we support customers living in more than 190 countries, connecting them to medical treatment wherever they are, whenever they need it. AXA Global Healthcare is going through an exciting period in its development and the new European hub based in Dublin will play a key part of it.
What We Offer
Our consultants are the cornerstone of our operation; we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that
We look for candidates with the right skills and values to join us and selection is based on a fair and equal process.
We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.
As a financial services company, all successful candidates will be subject to preemployment checks, so we can ensure regulatory compliance.
