Customer Experience Manager

Jobbeschreibung

Business Strategy: Collaborate with the Store Manager toalign on business needs and strategies, while demonstrating sales leadershipthrough active floor presence and role modeling (70% of the time)
Customer Excellence: Ensure all employees deliver a top-tierCustomer Experience, proactively addressing and resolving any concerns relatedto vehicle quality and preparation
Team Development: Recruit, train, and develop management andstaff, maintaining prompt position fulfillment, providing ongoing performanceevaluation, and ensuring adherence to Tesla's policies and procedures
Brand Standards: Uphold brand standards through facilitymaintenance, showroom presentation, and cost control, while ensuring compliancewith Tesla’s dress code and grooming guidelines

Bachelor’s degree or 2+ years applicable experience withproven track record to meet or exceed goals, or equivalent
Self-starting entrepreneur with exceptional managementskills, great attention to detail, and ability to prioritize multiple projects whileadhering to business-critical deadlines
Excellent written and verbal communication skills with a dedicatedand ethical approach to sales and sales operations
Ability to develop collaborative relationships and act as awell-respected, trusted partner
Ability to work evenings and weekends in a retailenvironment, ability to relocate as needed
Valid driver’s license in country of employment and abilityto obtain appropriate state licensing, where applicable
This roles requires you to possess a Motor Vehicle Salesperson License issued by Colorado Department of Revenue Division of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities
To check if you are eligible for the salesperson license, please contact the licensing office nearest you in state of employment

Refer code: 1185483. Tesla - Der vorherige Tag - 2024-01-31 22:22