Used Cars Sales Advisor, Brussels

• Be a product expert on Tesla vehicles and technologies, having a full understanding of the advantages and disadvantages of the older models, how they compare with the new versions and staying up to date with the latest developments and trends
• Keep abreast of industry trends, market dynamics, and competitors' offerings to provide insights and suggestions for refining the sales process
• Deliver accurate and comprehensive information about the features, benefits, and distinctive qualities of Tesla's pre-owned vehicles to potential buyers
• Tailor vehicle recommendations based on customer preferences, driving habits, and budget constraints
• Expertly navigate customers through the sales process, covering aspects such as financing alternatives, trade-ins, and delivery schedules
• Establish trust as a reliable advisor by addressing customer inquiries, concerns, and objections promptly and knowledgeably
• Contribute actively to the refinement and success of the Certified Pre-Owned program, offering valuable feedback on customer experiences and aiding in product development and process optimization
• Work hand on hand with other departments to ensure the reduction of dwell and increased profitability of our Used Car Business (operations, refurbishment, etc.)
• Create exceptional customer experiences that surpass expectations, fostering enduring customer relationships
• Consistently meet or exceed sales targets and performance metrics

General duties 

• Operate with a flexible mindset to support sales and delivery needs across the team
• Ensure that customer details and all actions are accurately tracked and updated in our internal systems
• Execute on and share best practices with and across your Tesla location  
• Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs   
• In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done
• Manage any additional duties to support wider business requirements

• Passion for Tesla's mission and products, and a desire to share this with others 
• Excellent communication skills and the ability to build rapport with customers 
• The ability to explain complex topics to customers in simple terms
• Focus on educating and understanding customers' needs 
• Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines 
• Strong attention to detail and organizational skills 
• Ability to work independently and as part of a team 
• Fluency in French, Dutch and understands English language and communicate in it when needed 
• Valid driving license 

At Tesla, we believe that owning a Tesla vehicle is not just about transportation, but about driving change and making a positive impact on the world. As a Used Tesla Advisor, you will have the opportunity to help customers on their journey to ownership of a Tesla, and show them why it's the right choice for them. If you are passionate about electric vehicles and want to make a difference, we encourage you to apply for this exciting opportunity.