AdresseYOUR MISSION:
Parloa is the leading Conversational AI platform in the Contact Center Software Market revolutionizing customer experience.
As the Partnerships Team Lead in the DACH region, you will be responsible for managing a team of partner managers focused on driving leads and revenue through Regional System Integrators (RSIs). This role requires strong leadership skills, a deep understanding of partner ecosystems, and a proven track record of achieving sales targets through collaborative selling approaches. Responsibilities will include managing and supporting the team in achieving their partner-led objectives, while also taking ownership of a partner portfolio to achieve team targets.
Your expertise in partner management and industry knowledge will be instrumental in identifying value propositions among our partners, fostering growth and customer retention.
IN THIS ROLE YOU WILL:
- Provide leadership, guidance, and mentorship to a team of partner managers. Set clear performance expectations, establish goals, and provide ongoing coaching and feedback to support individual and team success.
- Develop and nurture strong relationships with Parloa's RSIs. Collaborate with partners to identify new business opportunities, drive joint sales activities, and expand market reach.
- Work closely with senior management to develop and execute partner sales strategies aligned with overall business objectives.
- Oversee the partner sales pipeline, tracking opportunities from lead generation to closure. Monitor and analyze sales forecasts, sales performance, pipeline health, partner engagement data and conversion rates to ensure targets are met and exceeded, as well as identifying opportunities for improvement.
- Collaborate with internal stakeholders, including marketing, product management, sales enablement and customer success teams, to align partner sales initiatives with broader company objectives and ensure successful partner-led sales.
- Participate in contract negotiations with partners, ensuring mutually beneficial agreements that drive revenue growth and align with company policies and objectives. Manage partner contracts, agreements, and compliance requirements.
WHAT YOU BRING TO THE TABLE:
- Bachelor's degree in business, marketing, or a related field.
- Minimum of 5 years of experience in sales, partner sales or channel management, with at least 2 years in a leadership role.
- Proven track record of driving revenue growth through strategic partnerships and indirect sales channels.
- Strong understanding of partner ecosystems, including reseller, distributor, and technology partner dynamics.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
- Strategic thinker with a customer-centric mindset and a focus on delivering value to partners and end customers.
- Analytical mindset with the ability to leverage data and insights to drive informed decision-making and performance optimization.
- Proficiency in CRM systems, sales automation tools, and Microsoft Office suite.
- Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
WHAT'S IN IT FOR YOU?
- Be part of a dynamic, driven team of +32 nationalities with flat hierarchies and collaborative company culture
- Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
- Attractive compensation package.
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
- Leverage exclusive offers with our corporate benefits portal, giving you access to compelling deals from leading brands.
- Regular team events, game nights, and other social activities
- Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.
Your recruiting process at Parloa:
Recruiter video call → Hiring Manager Interview → Technical Interview → Meeting the team → Founder interview
Why Parloa?
Join Parloa in revolutionizing customer communication with Artificial Intelligence! We're a leading Conversational AI platform collaborating with industry giants, both as partners and clients. Our mission is to create a comprehensive customer solution for businesses worldwide, and we're committed to achieving this by having people and AI join forces.
We were founded in 2017 in Berlin, and since then we've become one of the most innovative SaaS companies in the market. By leveraging our cutting-edge conversational AI platform, we are enabling businesses to have meaningful conversations with their customers. We're committed to achieving this by combining top-notch technical engineering with innovative leadership and the belief that every single team member can have a massive impact on our future.
By joining Parloa, you'll have the opportunity to be part of a dynamic and innovative team that's revolutionizing an entire industry. We're passionate about growing together and creating opportunities for personal and professional development. With our recent 20 million Series A investment, we're expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
