Solutions Consultant

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us and Adobe Japan has been ranked 6th, for Great Place to Work.

We’re proud to offer market competitive employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career. To learn more, please visit https://benefits.adobe.com/jp
We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to enable you to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you!

Position Summary

Content & Commerce Solution Consultant

This position provides cross-functional expertise (business development, solutions consulting and solutions architecture) to support sales of Adobe Experience Cloud and services. As such, Solution Consulting teams work cross-functionally with internal partners in sales, marketing, consulting services, account management, engineering and others as well as external customers to respond to, develop and deliver solutions for Adobe customers and their organizations. Also this position is responsible for keeping long customer relationship by providing business consulting and support after customer purchase our solution.

Responsibilities

• Works with sales account executives to create Account/Opportunity plans along with detailed schedule to close opportunities by expected time
• This position should play pivotal role to plan above, team with appropriate functions, even with Global Solution Consulting team
• Works with sales account management and others to identify, prepare and deliver solution messaging to customers or prospects to demonstrate the value proposition of Adobe products and services
• Proactively identifies competitive threats to sales and provides business and technical recommendations and input to proactively address these in solutions positioning and proposals
• Delivers solution positioning using a variety of tools and techniques, including presentations, solution proofs (custom demonstrations, prototypes, etc.), webinars, white papers, responses to RFI/RFQ inquiries, offsite proof of concept projects, etc. Works closely with internal, shared services groups to leverage existing tools, templates and other resources
• Describe the best solution architecture of Adobe Marketing Cloud solutions and existing customer systems to solve customer’s key business requirement
• Works with cross-functional teams to identify and resolve technical or related issues in the pre-and post-sales environments to remove potential impediments to sales and to support customer satisfaction, renewal and other metrics and targets
• Trains and/or mentors new or less experienced sales account managers and solution consultants in SC standardized processes, systems and other work tools and resources.

Requirements

• 5-7 years’ experience as Pre-sales Engineer/ Solution Consultant for Enterprise Application vendor/ SI, including over 3 years’ experience in On-line/ Digital Marketing space
• Any industry specific experiences or knowledge is a plus
• Experiences in data analytics, digital ad spaces is a plus
• Web site management, Web analytics, Site optimization, Ad optimization, Social marketing, data driven marketing is a plus
• In-depth knowledge of website marketing and analysis, including search engines, e-mail, affiliates, and CRM
• Working knowledge of client-side and server-side scripting technologies, including JavaScript is a plus
• Understanding of front-end technologies
• Understanding of website platforms such as PHP/.Net/JSP is a plus
• Understanding of e-commerce platforms
• TOEIC 750 or better score

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Like what you have read and keen to jump in? Think you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we are so much better together. We'd love to see where we can help drive Creativity for All together.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.