AdresseYour mission
- Provide on-site installation and technical product support to our worldwide customers on onshore and offshore installation.
- Servicing our vibration protection & condition monitoring solution through customer ‘s system configuration, optimization & troubleshooting, operators training and advices to specialist in machine maintenance and performance.
- Provide technical product and user functionality trainings to customers.
- Resolve customer system issues from the instrumentation, intelligent electronics to the servers accommodating our software solution.
- All these ensuring high level of customer satisfaction.
- Support project delivery from the engineering phase to commissioning and acceptance testing on customer site.
- Promote continuous improvement and growth.
- Provide product and solution feedback to the entire organization for continuous improvement.
- Escalate technical issues internally when needed to the organization & hierarchy, you will report to the Service leader of your region.
Your profile
- Bachelor Degree in Mechanical, Mechatronic or Electronic Engineering or related field experience.
- several years of experience in customer’s services is required.
- Strong knowledge in instrumentation, networks and IT.
- Strong technical troubleshooting and follow through skills necessary.
- Good knowledge in the field of measurements & vibration monitoring of rotating machinery.
- An ISO 18436-1 / 2 (e.g. Mobius Institute) certification in vibration analysis is a plus.
- Good understanding of machine and rotor dynamics.
- A good feel for people to building long-term relations with customers (e.g. service agreements).
- Experience within the oil & gas & power industries is an advantage.
- Service-minded and conscious that the customer has first priority.
- Strong interpersonal skills supported by strong analytical, problem solving and negotiation skills.
- Ability to work across a wide range of cultural environments to provide technically detailed solutions.
- Fluent in written and spoken English and German, further language skills desirable.
- Ability to work independently (home-office based, near an international airport), as part of a team and demonstrate of an initiative spirit.
- Willingness to travel (70% of working time) within your assigned region and occasionally over the world according to Service planning contraints.
Why us?
We offer an on-boarding program that will help you to understand the mission and beliefs and strategy of Brüel & Kjær Vibro. We believe in continuous personal development to retain and promote talent from within.
We offer an attractive working environment, fair pay and a diverse range of tasks. You will benefit from flexible working hours, option to working from home and many career development opportunities within our company. If you think you recognize yourself in our description, please send your complete application, including your earliest starting date and salary expectations, in English to our Human Resources department (career@bkvibro.com).
B&K Vibro is an equal opportunity employer and all applicants will be considered for this position without regard to national origin, gender identity, sex, sexual orientation, color, religion, veteran or disability status.
About us
Brüel & Kjær Vibro (B&K Vibro) is the world's leading independent supplier of advanced electronic systems and software for protecting and monitoring rotating machinery, for example turbines, compressors, pumps, fans, blowers, generators and many more.
Part of the NSK Group, we are forerunners and pioneers in providing intelligent solutions to ensure uptime for our customers’ rotating machinery.
