Senior Ux Designer

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

At IT Services, we are passionate about design. No matter your level of your current proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #UXDesign #DesignThinking 

•Work with project managers and stakeholders to identify and understand business requests, requirements, and deliverables.

•Construct a user experience strategy that addresses the project's business objectives, key performance indicators, and the target audience(s).

•Develop a full spectrum of innovate design solutions that can both satisfy the business goals of the stakeholder and addresses the needs of the target user.

•Map out user flows, diagrams and models to facilitate discussions around complex topics.

•Push the boundaries of the current interaction models to create a better user experience and more engaging storytelling experience.

•Create pixel-perfect wireframes, screen layouts, navigation systems, and user interface elements within a strict set of brand guidelines. Consider all screen sizes and devices (desktop, tablet, mobile).

•Create prototypes to assist in pushing concepts forward and through approval process.

•Present your work to internal team members, product owners, and stakeholders. Be able to defend your opinions during reviews but know how and when to receive feedback and constructive criticism.

•Collaborate with interdisciplinary project teams across the world.

•Mentor junior designers and critique their work

•Promote design thinking throughout the organization and speak in public forums to spread awareness 

•6-8 years of professional experience as a user experience designer, interaction designer, information architect, or similar role.

•An exceptional eye for pixel-perfect detail. Ability to produce high-fidelity (pixel-perfect) wireframes & design comps, rapidly with a propensity towards simplification.

•A passion for improving and promulgating design processes.

•Must be process driven, possess strong interaction design skills, careful attention to detail and have a solid understanding of user centered design principles.

•Mobile design and Design system experience preferable.

•Strong up-to-date body of work and online portfolio (this is a must-have). Portfolio/work samples must demonstrate experience creating great user-centered design solutions, wireframes and prototypes, always keeping the principles of Accessibility in mind.

•Ability to turn around rigorous wireframes and mockups in an iterative, agile environment

•Proven interpersonal skills, client relation skills and ability to work in a team environment

•Fluency in Figma, Adobe Photoshop and Illustrator. A propensity to increase efficiency using Gen AI.

•A positive attitude to jump in and learn. 

•Bachelor's degree preferred, with multidisciplinary backgrounds such as psychology, computer science, information sciences, human/computer interface design or commerce/business.

•An extra week of holiday (25 days/year) and 6 Self-sickness days/year

•On-going professional & technical training and certifications

•Flexible working hours with home office possibilities

•Edenred Cafeteria program including fully covered lunch vouchers

Hi, my name is Mansi and I’m a team manager. I started my career at DHL IT Services back in 2018, when I took a role as UX Consultant in this team. From there, I moved fast through the company ladder and after being a UX lead for a couple of years, I now manage the team spread across Prague and Malaysia. Together with the strong support of a multinational & diverse team, we are working on our common ambition – good design. Looking forward to having you onboard!