Adresse***This role is based at one of our corporate offices in McLean, VA, or Memphis, TN (Hybrid, 2-3 days/week in office)***
This is your chance to be part of an in-house Corporate Affairs Communications Team! As a Senior Manager of hotel and Owner Operational Communications, you will be protecting and elevating Hilton's reputation and driving Hilton's business initiatives forward by connecting to hotels and owners. Reports to the Senior Director of Owner & Operational Communications.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Craft impactful communications materials such as programmatic hotel communications, hotel and owner weekly newsletter (NOW) articles, and talking points on behalf of Hilton's operations functions (i.e. Brands, Food & Beverage, Quality Assurance, Brand Standards, etc.)
- Source and integrate information and data to build engaging messaging that aligns with the broader Hilton enterprise narrative and Key Strategic Priorities
- Develop and cultivate relationships with key stakeholders across owner and hotel support teams as well as all of Hilton's teams that engage with hotels on operational matters (i.e. Commercial Services, Brands, Food & Beverage, Quality Assurance, Brand Standards, etc.)
- Uphold enterprise-wide governance for communicating operational changes to hotels and owners and seek to further refine Hilton's approach
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Seven (7) years of work experience in Communications
- Experience with project management and related systems
- Travel up to 10%
It would be useful if you have:
- Internal and/or executive communications experience
- Business, financial, and/or franchise communications experience
- Experience working with a large, global matrixed organization and/or a mid-to-large-size communications agency
- Two (2) years of hospitality experience
WHAT IT IS LIKE WORKING FOR HILTON
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
