Adresse
Form der ArbeitOur Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
- Play a key role in optimizing and enhancing the efficiency of our global operating model to drive strategic growth and success
- Improve workflows, tool features and optimize data collection, establish governance policies and drive standardization
- Drive organizational change and process documentation practices
- Continuously refine and communicate Adobe.com operational metrics
- Determine appropriate methods to analyze operations, relevant information and data to accelerate operational performance
- Lead the development, implementation and automation of operational dashboards to assist in data extraction and visualization
- Identify clear areas of operational opportunity within the organization (by noting bottlenecks, trends, or other data that can lead to those insights)
What you'll Do
- Manage a small team of full time and contract resources with various operations functions supporting Adobe.com
- Continually evaluate existing processes and procedures and drive improvements
- Drive the strategy, implementation and adoption of the Adobe.com Workfront and Jira integration, working with teams to define workflows, optimize features and data fields, establish governance and drive standards for teams
- Advocate with Workfront and Jira system admins on behalf of A.com teams
- Evaluate, help drive requirements and operationalization of new tool onboarding and integrations
- Drive adoption of new systems, processes and tool, implement training and ensure compliance
- Ensure ongoing accuracy of documentation relative to onboarding, process and tools
- Establish baselines, track and report on critical operational metrics
- Aggregate, organize, and synthesize data
- Coordinate departmental or cross-functional teams to extract narratives in order to report on performance and operational status with extended team and leadership
- Document findings, prepare reports and make recommendations to improve efficiency
- Collect requirements and implement automated dashboards relative to metrics, and delivery and enablement status reports
- Manage Adobe.com PMO budget and SOW submissions, collaborating with finance, procurement and vendors
- Establish credibility with peers and be a driving force for change when needed
What you need to succeed
- Bachelor's degree or equivalent experience
- 2+ years of people management experience
- Minimum of 5 years as an Operations Analyst or similar position, preferably with large enterprise web organizations
- Strong analytical and problem-solving skills are crucial
- Must have deep knowledge and experience with Adobe Workfront, JIRA and agile methodology
- Preferred experience with EazyBI, Power BI, Wiki and Sharepoint
- Solid understanding of Web technologies, including web content management systems (specific Adobe Experience Manager experience a plus)
- Consulting and project management skills
- Excellent business partner management and presentation skills
Desired Traits
- Driver – Take charge. Get things done. Consistent record in operating effectively and autonomously
- Versatile – A problem solver and critical thinker, able to think strategically and also deliver tactics, roadmaps and project plans for execution
- Organized – A planner who brings order and resolve to a fast-paced environment with matrixed organizations
- Collaboration & Communication – Ability to work well with both technical and non-technical individuals up and down the org, capable of absorbing large amounts of information and the ability to distill it down to the essentials
- Quality – Attention to detail and a consistent record of developing recommendations and implementations to improve operational efficiency
- Flexible – Ability to juggle several projects and shift priorities as needed
- Creative – Exhibiting an innovative, forward-thinking approach to problem-solving
- High EQ – Ability to stay calm and collected, focus on solving problems. communication, risk management and resolution skills. Ability to respectfully facilitate the successful resolution of issues
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
