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Form der ArbeitIT Business Analyst - Group CRM Solution (f/m/x)
As Vienna based Business Analyst and IT Consultant for a Group CRM solution, you are responsible for breaking down diverse complex and volatile business challenges into meaningful pieces, which can be built by the team in an agile way. You are the local enabler in RBI HO, who supports the product team located in our Poland branch with local clarification, coordination tasks and local Business and IT alignments. You are part of an extended cross-functional team and work with state of the art technologies in the cloud.
Your mission at RBI
- Support the local product owners in epic and user story creation and in structuring, breaking down the backlog and decision-making.
- Creation of value-adding and meaningful documentation in strong alignment with stakeholders
- Requirements engineering and business analysis in adaptive/agile organization
- Enable the group delivery team by dealing with local implications of group requirements, local infrastructure and governance limitations. Be a value-adding enabler for our agile team
- Support agile teams during sprints
- Act as a SPOC for power users (within Head Office)
Your core competencies
- Minimum 5 years of experience in Business Analysis and / or User Experience Design
- Very good knowledge of requirements engineering methods
- Very good communication and coordination skills
- Practical experience in composing user stories and acceptance criteria
Nice to have
- Knowledge of CRM processes (in an corporate environment)
What's in it for you
- Work Life Balance: f lexible working hours (no core time), extensive hybrid working options / work from home, 30 days / year remote work from any EU-country outside Austria
- Easy Moving: work permit support
- Top-notch Equipment: modern tools & technologies
- International Spirit: multi-cultural teams, English as company language, team building events
- Learning & Agile Working: as part of our DNA & culture
- Canteen: healthy, tasty, and heavily subsidized
- Saving: with vouchers / discounts from our staffs' council (eg. supermarket)
- Further Goodies: free public transport pass, salary account & credit card (optional), reduced gym membership, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc.
- Salary: the offered gross yearly salary ranges between 60.000 EURO and 80.000 Euro (basis full-time) including overtime, depending on qualification and experience.
At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs.
For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.
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Follow us on our RBI Account on LinkedIn!
