AdresseWondering what’s within Beckman Coulter?
Take a closer look.
Join a team where you can be heard, be supported, and always be yourself. At Beckman Coulter, a Danaher company, we’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. At first glance, you’ll see we are dedicated to advancing and optimizing the laboratory to move science and health care forward for more than 80 years. Look again and you’ll see we are invested in you and you’ll have the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years.
Danaher is a company focused on D&I working to make the best work place for everybody.
And no matter where you look at Beckman Coulter, at the heart of what we do, you’ll witness our shared purpose—helping realize life’s potential—in action. Our work helps improve millions of lives.
You will have the opportunity to work in a Global environment with many chances to growth in the role or in new position across different Opco’s.
We hope you’ll see yourself here, too. What you find at Beckman Coulter —and within yourself — might just change the world!
Beckman Coulter Diagnostics is hiring a Customer Care Field Manager North and/or Center Italy to provide an excellent support to our customers. In this organization he will drive a team of field engineers to provide a “white gloves support for our customers”. He has to be focused in supporting the organization growth creating base business retention through the field support. He has also to drive the organization mindset change from Service provider to Customer partner.
As a member of the Customer Care Management team, you will report to Senior Manager Customer Care. Being responsible of the base business retention you will work closely with Sales team to arrange tailor made plan to improve the customer satisfaction. You will be also responsible to improve the Technical and Soft skills of your team ensuring the best-in-class support. Support the Customer Care Vison and Mission to become in creating adding value to customers being perceived as partner to improve the Lab performances.
If you thrive in a fast-paced role and want to work to build a world-class post sales organization—read on.
In addition, you will have the opportunity to:
Provide the right support to customers according with the contract specifications and the priorities.
Drive the team through priorities having the business in mind.
Support filed from the admin stand point (installation, daily routine and deinstallation)
The essential requirements of the job include:
Degree in Biomedical engineering or equivalent
A solid experience gained in medical diagnostics industry leading teams.
Leadership attitude, able to drive people creating the culture of strategy execution, ability to create a confident end empathic work environment with a strong focus on problem solving and driving the change.
Fluency in English & Italian
Ability to work flexible hours as business needs, available to travel 50% of the time.
Beckman Coulter, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to associates’ and their families’ lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com. We believe you’ll like what you see.
At Beckman Coulter, we’re driven by a sense of wonder for what we can create—and what we can become. Here, you’ll accelerate your career while driving innovation that improves lives. You’ll work hard and try new things, with guidance from committed leaders, powerful DBS tools, and the support of a global organization. As part of the Danaher family of 67,000 associates across the globe, your possibilities for growth and development are unparalleled.
We believe that creativity and innovation thrive when the most diverse set of voices are heard, and that’s why we’re taking concrete steps to ensure that we’re fostering an inclusive and engaging workplace for our team. If you’d like to learn more, read stories from our associates on our Careers Blog or contact one of our recruiters.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
