Business Rules Analyst - Risk

JOB DESCRIPTION

The team is searching for a Business Rules Analyst with experience in buyer risk and payment fraud, to join us in our Dublin office! We are responsible for staying current on new risk trends and strategies by analysing reports, engaging with global teams to identify potential issues, and conducting ad hoc statistical analysis. You will lead and manage change for the team, including developing and driving effective change plans while balancing execution and efficiency with risk mitigation. This individual will be a go-to person for any technical queries and be an excellent communicator with a can-do attitude.

Job Description:

• Partner effectively and maintains positive relationships with Policy, Customer Operations and global cross functional teams.
• Promote standard methodology sharing across global teams as well as within own function, supporting shared learning
• Rule Creation, Organisation, Innovation and Maintenance of documents
• Assist in maintaining rule platform, deploying rule sets, and triaging and tracking bugs
• Lead complex projects including collaboration with business unit, product management and GCX
• Effectively resolve conflict, remove roadblocks and support or lead on decision-making or partner concerns that arise
• Make sound decisions in ambiguous or difficult situations, including when under pressure, and is not afraid to challenge the status quo

Key Requirements:

• Excellent understanding of Buyer risk and Fraud in Payments
• Proven analytical skills and is able to define & clearly articulate success by metrics and data driven measurements to detect fraud
• Strong SQL, Excel PivotTable, and other data visualisation experience. At least some basic skills honed in R, Python etc and/or ability to build useful tools for the group.
• Phenomenal social skills, communication, and influence abilities.
• Excellent presentation skills
• In-depth knowledge of eBay’s policies, tools, systems
• Self Starter - Ability to work effectively in an autonomous fashion, and willingness to enable the success of partners worldwide
• Project/Change Leadership - Has successfully taken ownership of project timelines and multi-task management in the past
• Demonstrates a strong sense for doing the right thing for our customers globally
• Leadership experience in a cross functional organization
• Experience with senior leadership and ability to deliver executive level summary reports and presentations
• Bachelor’s Degree or equivalent experience, PMP or PRINCE2, Six Sigma, Agile or other certifications a plus

Benefits

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

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