Ups/Sai Field Service Technician

STELLENBESCHREIBUNG UPS/SAI Field Service Technician

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas. You will execute service work with ABB Electrification UPS/SAI in Madrid. Reporting to the Service manager, you will act as the technical point person between customers and extended ABB teams.

Your responsibilities

• Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories.
• Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
• Creating and maintaining strong relationships with customers, understanding their needs, and providing specialist support and solutions.
• Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
• Identifying opportunities for the development of new service applications, equipment, and methods.
• Domestic and eventually international travels will be required, as the role will require hands-on support at customer sites.
• Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A technical degree in Power electronics/Electricity.
• More than 4-5 years of experience in maintenance/service departments, working as field technician with UPS or Power electronics.
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning, and repairing of insert specific product and industry/sector.
• Current driving license valid in Spain and work permit}
• Knowledge of Window, Office 365 package, Diagnostics soft tools, etc.
• Ability to travel within Spain and eventually to international sites for supporting and training.
• Proven leadership skills, with a collaborative, solutions-oriented approach, and strong communication skills.

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: hybrid #LI-hybrid

Publication ID: ES91174261_E1

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