Support Associate For Sap Transformation Hub (F/M/D)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

YOUR FUTURE ROLE  
 
As part of the SAP Transformation Hub, you will be working with seasoned Enterprise Architects (many with 20+ years of experience) to shape our customers' transformations and their journey to becoming an Intelligent Enterprise. This is an exceptional opportunity for a steep learning curve, as you can tap into the vast experience of the people you will be working with.

In an onboarding phase you will be learning about SAP`s Enterprise Architecture approach. Together with your colleagues in the Transformation Hub, you will be

• applying the methodology to develop transformation strategies that are aligned with our customer's business and IT
• evaluating and defining future IT landscapes based on the latest SAP product & innovation portfolio and roadmaps jointly with our customer's transformation teams
• involved in refining and evolving architecture service content & methodologies

The role will combine customer facing service deliveries with activities for internal enablement, delivery support and concept work.

EXPECTATIONS AND TASKS

• Quickly gain deeper knowledge on SAP’s product & innovation portfolio and methodologies to deploy them when transforming architectures
• Grow into delivering architecture services to SAP’s global customer base
• Refine and evolve the service methodology which includes documentation and collection of learnings from the deliveries for re-use by the service development groups, to further improve the service concepts and service content
• Develop enablement materials like videos or e-learning
• Develop a network within SAP Services as well as SAP Engineering, build up strategic working relationship across multiple global locations

YOUR PROFILE      

• An excellent degree in computer science, business or engineering
• First knowledge on relevant industry processes in areas of Finance, Sales & Marketing, Purchasing, Manufacturing or any other LoB
• Understanding the link from Digital Transformations to evolving IT Landscapes & solutions
• Strong problem-solving abilities and out-of-the box thinking
• Ability to structure and document methodologies and visualize complex structures (in whitepapers, presentations)
• Willingness to travel to the locations of our customers on occasion
• Fluent written and spoken English and German language skills

Preferred skills

• First exposure to the SAP Business Solution and Technology Portfolio is a benefit
• Ideally first relevant industrial experience that you have gained through training, internships or working student activities

ABOUT THE TEAM 
 

The MaxAttention Transformation Hub is designed to enable an advanced, scalable way of delivering relevant enterprise architecture guidance to customers as well as the SAP front-office teams, covering all architecture layers from business down to technical architecture and infrastructure.

We ensure a supportive onboarding building on a buddy system and mentoring. Our team is distributed on three primary locations in the US, Germany and India, and we highly value a collaborative team spirit and fun in what we do, although we take customer success very seriously.

The SAP Services organization within the Customer Success board area is the key driver for adoption, expansion and renewals for cloud and hybrid customer landscapes. This happens by ensuring a positive end-to-end customer experience while maximizing the value for the customer.

You will be involved in any decision affecting your work. We try to balance customer-related work with internal tasks, although our clear focus is the customer.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 378486  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid