Staff System Engineer

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

What you get to do in this role:

• Compile, deliver, and promote end-to-end solution architecture roadmaps that guide product and service evolution.
• Collaborate with development, infrastructure, test, and production support teams to ensure proper implementation of solutions
• Support built systems, web services, and automation tools that are thoroughly specified, documented, and testable.
• Drive monitoring and automation initiatives
• Excellent collaboration and communication skills
• Strong problem-solving, leadership, time management, and critical thinking skills
• Investigate and discover on your own, being self-driven and accountable.
• Participate in a 24/7 global on-call rotation for production support.

To be successful in this role you have:

• An in-depth understanding of the technology associated with operating a service or platform in the public or private cloud, including datacenters, systems, networks, web applications, and relational databases.
• Deep knowledge of Linux/RHEL systems
• 5+ years experience building and maintaining Linux-based systems through automated tooling such as (but not limited to) Terraform, Puppet, Ansible, PowerShell, etc.
• 5+ years experience working on one (or more) Relational Database technologies: Mariadb,  Oracle  or PostgreSQL
• Familiarity with Networking and storage concepts such as routing, IP networking, DNS,  load-balancers, block and file storage, etc.
• Is comfortable designing, authoring, testing, and debugging code in a popular systems languages: Bash,  Python, Ruby, Perl
• Excellent written and oral communication skills in English and German language (minimum B2 in German)

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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