In this role you'll act as a consultant and advisor providing guidance to improve business processes, products, services, and software through data analysis.
You will engage with business leaders and leverage the appropriate TT teams and Functions to determine requirements and deliver data-driven recommendations to improve efficiency and contribute.
Key Responsibilities:
• Performs data analysis, identifies business needs, defines requirements, documents processes and procedures, and advises on ways to be more efficient
• Create new models based on understanding of how data-driven changes to process, products, services, software, and hardware can improve efficiencies and contribute.
• Create detailed business analysis, outlining problems, identifying gaps in existing functionality, opportunities, and solution recommendations
• Develop project or product rationale and perform scoping assessments to determine feasibility
• Develop a comprehensive requirement specification that will determine the estimate of cost, time, and resources to deploy solutions
• Develop estimates and complete financial model (costs, savings, revenue opportunities, investment horizon, etc.)
• Ensure that relevant business leaders are involved in specification of new and/or major upgrades to existing services or products
• Ensure the overall user experience is at the center of the design for new solutions and services and support super user training
• Ensure consistency and traceability between user requirements, functional specifications, and testing & validation. Support validation and testing as appropriate and ensure alignment to Security and Compliance policies and procedures within Service Delivery scope
• Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security), regulatory environments / requirements (if applicable), TT Service Portfolio and with industry standard methodologies in using technologies for the business and taking advantage of reusable products, solutions and services wherever applicable.