Senior Director, Customer Services

Here at Brenntag we currently have an opening for a Senior Director, Customer Services.

This role will lead and steer the overall planning, development, performance and maintenance of the Customer Services agenda in BSP.

Please note that this role can be based anywhere in the world, but ideally within Europe.

YOUR ROLE & RESPONSIBILITIES

• Strategise and plan policies and procedures to facilitate ‘Top of Class quality customer service experience
• Lead the conceptualization of performance metrics and service levels/requirement
• Global oversight & alignment of relevant training and quality assurance programs
• Global liaison between Customer Services and BSP Business Units
• Oversight of Customer Services in respective regions

YOUR PROFILE

• Multiple years experience within Customer Services Management

INTERESTED?

We look forward receiving your application.

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.