AdresseJOB OVERVIEW
We are currently seeking a dedicated and experienced Security Supervisor to join our team. The Security Supervisor will be responsible for overseeing and coordinating security operations in Hilton Prague & Hilton PragueOld Town.
Check our website for more information about Hilton Prague: https://hrbuddyhiltonprague.notion.site/hrbuddyhiltonprague/Hello-we-are-glad-that-you-are-here-49a93a6ef1694a6c81d945cc61cae848
KEY RESPONSIBILITIES
LEADERSHIP
The ability to envision possibilities, contribute to high performing teams, and inspire passion. The willingness to take calculated risks, assume responsibility, and enhance quality and service.
- Acting as a role model for the team and leading by example.
- Effectively communicating and updating the team with objectives and priorities .
- Taking ownership and accountability for your actions and that of your team.
- Setting and clarifying individual and team expectations.
- Providing a motivating environment for your team and recognizing and rewarding individuals as appropriate.
- Ensuring that team members are fully briefed pre and post shift and are ‘tuned in’ on the ‘tone’ of service delivery for each shift period.
- Providing structured feedback to your team.
- Providing the opportunity and environment to de-brief events and generate learning opportunities.
- Creating a positive environment where new ideas are embraced .
- Create an environment of honesty and integrity allowing calculated risks.
- Preparing and agreeing to work towards department and personal objectives.
- Delivering and overseeing the implementation of all Safety and Security programmes.
LIVING THE VALUES
The ability to inspire day-to-day demonstration of the Hilton values. The willingness to walk the talk and positively project the face of Hilton.
- Having a confident approach to your work.
- Have full integrity.
- Demonstrating passion and pride in your everyday work.
- Actively using training products provided.
- Being a team player in everything you do.
- Being the owner of your actions and decisions.
- Being open and honest always.
- Completing tasks efficiently and to the required deadlines.
- Proactively leading the team and communicating priorities to the team.
- Communicating openly with team members, supervisors, managers in all departments.
COLLABORATION
The ability to work inter-dependently with others, within or across groups, functions, brands, and geographies to improve effectiveness. The willingness to put the interests of the enterprise above your own and seek win-win solutions.
- Developing effective working relationships with colleagues at all levels and in all departments in the hotel
- Being a team player in everything you do
- Developing effective working relationships with external partners and government agencies.
- Communicating openly with managers in other departments
- Optimizing the use of available tools, systems and resources provided by Brand or Management Company
- Respecting the view of others
- Focusing on the cause, rather than the symptom of problems
- Asking for help when you need it
Results Focus
The ability to deliver results and solutions and keep the focus on driving customer value. The willingness to assume personal ownership and accountability. Demonstrated through:
- Prioritizing time and energy into the shift issues that add value to the customer experience or profitability of the business (or both).
- The building of strong relationships with specialist support, team members and regular guests.
- Accurate report writing, transactions and audits.
- A commitment to learn from business and personal performance reviews – to keep learning and looking for improvement.
WHO ARE WE LOOKING FOR?
To be successful in this position you will have:
- 5 years management experience in a customer service and security led environment
- Associate's Degree/College Diploma/Cepeg
- Government Security licenses
- Fluent in English
WHAT DO WE OFFER?
- A competitive salary and benefits package
- Meals on duty, service charge and stylish uniforms
- Access to personal development programs and hundreds of courses through Hilton University
- Worldwide career opportunities
- Industry-leading Team Member travel rates through Go Hilton
- Multisport card
- Edenred card
- Wellbeing initiatives to help you thrive and be your best self
- A workplace to be proud of
- Opportunities to be recognized for being awesome and doing a great job
- Be part of the Blue Energy Team and cooperate on our ESG activities
