Adresse***This role is based at our corporate office in Dallas, TX, or Remote***
This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that is offering owned, managed, and franchised Hilton hotels world-class revenue management talent and tools. As a Sales Manager, you will support the team that's helping hotels consistently grow market share and outperform competitors. On the Lead Management Services team reporting to the Assistant Director, you will work on projects including assisting hotels, managing sales leads, and producing revenue with proficiency and strategy through qualification, negotiation, and closing sales for hotels, via several group and transient lead sources.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Assist hotels, handling all incoming leads with proficiency and strategy that leads to improving overall hotel financial profitability and growing RevPAR Index (market share) for each hotel in a portfolio of properties.
- Initiate preparation of proposals and contracts on hotel guestrooms and meeting space with availability and pricing.
- Coordinate customer specifications (including room, food and beverage, and meeting space requirements) via the identified Lead Management system. Enter and maintain a pertinent account and booking information following defined standards.
- Prioritize leads based on group sales strategy and factors affecting group rates, availability, and value.
- Discuss contracts and commission agreements with end-user customers and intermediaries.
How you will collaborate with others:
- Engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel.
- Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.
What projects you will take ownership of:
- Develop sales plans and strategies to exceed established revenue and room night goals, including initiating new sales, prospecting, and soliciting potential clients.
- Engage in outside sales activities including property visits and industry conferences.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Two (2) years of sales experience implementing proactive and reactive sales efforts
- Understanding of sales and catering techniques, as well as event services
- Highly professional presentations along with oral and written communication skills
- Strong negotiation skills
It would be useful if you have:
- Proficiency with Delphi.fdc, MeetingBroker and OnQ systems
- Sales experience at a Hilton branded property (full-service preferred)
- Experience working with a hotel through pre-opening stages
WHAT IT IS LIKE WORKING FOR HILTON
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $50,000-$75,000 and is determined based on applicable and specialized experience and location.Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE
