AdresseImportant notice: Only students who are able to provide us with a school contract are eligible to work as Rooms Division Management Trainee.
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Always wanted to work in the largest hotel in the center of Amsterdam?
DoubleTree by Hilton Amsterdam Centraal Station offers great views, exceptional service and vibrant food & beverage outlets and is currently looking for a new Rooms Division ManagementTrainee to join the Operational team!
Our hotel features an award-winning rooftop bar & terrace, pop-up restaurant Eastwood Beer & Grill, a Lobby Bar including our own in-house library, our own Eastwood Coffee Store, Amsterdam's most extensive breakfast buffet, fifteen versatile meeting rooms and 557 guest rooms.
Exciting news! Our hotel is in the midst of an extensive renovation, including the rebranding and repositioning of all Food & Beverage outlets throughout 2024. LuminAir, our rooftop bar, has already undergone an impressive rebrand and has reopened in June 2023. Stay tuned for further enhancements, including the redesign of our room inventory, as part of this comprehensive project!
As a Rooms Division ManagementTrainee you will work closely with the Rooms Division Manager, by supporting the Front Office Manager, Housekeeping Manager and Head Concierge, whenever and wherever necessary. Your task is to ensure that all operational processes within these departments run as smoothly as possible for a perfect stay of the guests.
Assisting the Department Heads in their tasks and duties on both operational as well as management level is included in the job description. This means that you will also assist in the operations of all our Rooms Division departments: Front Office, Housekeeping, Concierge, Security and Duty Management.
You will assist the teams with the correct provision –and potentially preparation of daily operations. This includes a quality room preparation, and a smooth arrival and departure process. You ensure that every need of our guests is met and they feel satisfied.
As you will be working with Guests on a daily basis, you will be expected to contribute to the provision of excellent Guest service. Furthermore, you will also assist in the administration, training and promotion of excellent customer service.
As a Rooms Division ManagementTrainee, you will be responsible for dealing with guest complaints, schedules, and special projects as given to you by the Rooms Division Manager and managing departments in the absence of a manager or supervisor.
In addition to our great location, right next to Central Station, we obviously have much more to offer. Since we work with a large, but no less cohesive team, we can offer a lot of flexibility in work as well as hours. By joining our Operational Food & Beverage team, you will become part of a welcoming, dynamic and above all friendly team that will make you feel welcome from day one!
And, before we forget, in addition to the many facilities within our hotel, you can of course enjoy Hilton service yourself, worldwide and at a discount!
Important notice: Only students who are able to provide us with a school contract are eligible to work as Rooms Division ManagementTrainee.
Who are we looking for?
You do not need to have experience in the hospitality business, but an affinity with hospitality is a must.
To fill this position successfully, it is important that you have the following skills:
- Strong organizational skills
- Strong influencing, inter-personal and communication skills
- Able to deal with stress and work well under pressure
- Confident
- Have a positive, flexible and pro-active attitude
- Fluent English and Dutch is an advantage
- An eye for detail and passionate about delivering excellent Guest service
Equally important, what do we offer?
Being part of our team as Rooms Division ManagementTraineemeans becoming a team member for one of the best employers in the Netherlands. Because taking care of our team is our top priority!
You will notice this by the following, among other things:
- € 800 placement allowance per month
- Hilton Team Member benefits, which means nights from €40 incl. breakfast in Hilton hotels (+7,000 destinations) around the world
- The opportunity to offer Friends & Family Discounted Rates to 30 Friends & Family Members
- Growth and training opportunities, including through Harvard Learning and Hilton University
- Global career opportunities
- Wellness initiatives to help you thrive and be your best self
- A pleasant, international work environment
- The best staff parties
- 50% Food & Beverage discount in our F&B Outlets
- Up to 50% Food & Beverage discount in various restaurants in Amsterdam affiliated with the Black Card scheme
- 50% Food & Beverage discount in other Hilton Hotels in the Netherlands
- Free use of our fitness centre
