Project Manager Servicenow

• Develop comprehensive project plans outlining scope, objectives, timelines, and resource requirements for ServiceNow implementations.
• Coordinate with stakeholders to gather requirements and define project deliverables.
• Identify and mitigate project risks, issues, and dependencies to ensure timely project delivery.
• Provide guidance, support, and mentorship to team members throughout the project lifecycle.
• Foster a collaborative and productive work environment conducive to innovation and continuous improvement.
• Serve as the primary project point of contact for stakeholders, providing regular project updates and addressing concerns or inquiries.
• Facilitate stakeholder meetings, workshops, and presentations to ensure alignment with project goals and objectives.
• Manage stakeholder expectations and ensure customer satisfaction through effective communication and relationship management.
• Establish quality standards and performance metrics to assess the success and effectiveness of ServiceNow implementations.
• Conduct regular reviews and audits to verify compliance with project requirements, industry standards, and best practices.
• Implement corrective actions and process improvements as needed to optimize project outcomes and deliverables.
• Develop change management strategies and communication plans to facilitate user adoption and acceptance of ServiceNow solutions.
• Provide training and support to end-users to promote self-sufficiency and maximize the value of ServiceNow functionalities.
• Solicit feedback and insights from stakeholders to identify areas for enhancement and refinement of ServiceNow capabilities.
• Oversee the planning, execution, and delivery of ServiceNow projects, ensuring adherence to project timelines and budgets.
• Allocate resources and delegate tasks effectively to ensure efficient project execution.
• Make decisions and resolve conflicts that may arise during the project lifecycle.
• Act as a liaison between project teams, stakeholders, and senior management, providing regular updates on project progress and addressing any issues or concerns.
• Ensure that project activities align with organizational goals, policies, and procedures.
• Champion best practices and standards for ServiceNow implementation projects, driving continuous improvement and innovation.
• Evaluate project performance and outcomes, identifying areas for optimization and enhancement.
• Collaborate with vendors, consultants, and other external partners to leverage expertise and resources for project success.
• Uphold ethical standards and promote a culture of integrity, professionalism, and accountability within the project team and across the organization.

• Bachelor's degree in Business, Engineering, IT, Science, or other technical qualification
• Multiple years of experience *in IT Project Management, IT Product Management
• Multiple years of experience with ServiceNow
• Demonstrated experience effectively collaborating with customers and cross-functional teams to deliver superior business outcomes
• Strong conceptional skills
• Strong communication skills
• Fluent in English, German is an dvantage
• SAP, Salesforce and MS Platform knowledge are an advantage
• Certifications such as Prince2, Scrum Master, PMP are benefitial

Join our team and experience the excitement of working in a dynamic, multicultural environment while embracing new technologies and advancing your career in IT, to become a proficient IT professional while making a tangible impact on our organization's success. Apply now to embark on a rewarding journey with us!
For more information about this exciting challenge please get in contact with Stefan Schotte - Senior Talent Acquisition Partner / schotte.stefan@ch.sika.com
We look forward to your direct online application.

Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. With over 33’500 employees, Sika has subsidiaries in 104 countries around the world and manufactures in over 300 factories.