Intro

We are a 100% remote consultancy based in Berlin. We provide high-quality consulting and services to our clients in roles such as Project Manager, Scrum Master, Product Owner, Agile Coaches and Process Consultants. Our clients book us to fill a missing position in a project or troubleshoot ongoing issues. Internally, we work 100% remotely and primarily asynchronously and strive for a sociocratic company culture to create the best possible workplace. Knowing that this means we must constantly change and improve, we always look for motivated people to help us do so.

About the Project Management / Engagement Management Position

We are looking for a Senior Engagement Manager / Project Manager to build positive relationships with our clients and partners during projects. You will be the first point of contact for assigned clients and partners and ensure that our clients remain satisfied with our services and that our project partners stay on track and deliver. To succeed in this role, you must communicate well in German and English and manage a wide variety of tasks under tight deadlines. Experience in Project Management or Program Management, sales and customer service is a plus in this position. If you are a team player and problem solver, we would love to meet you. Your goal will be to ensure that our customer relationships are strong and that your project gets delivered on time and in quality.

This job requires travelling and regular (min. two days a week) working onsite at our client's office.

Project Manager responsibilities are:

• Maintaining positive relationships with our clients as the primary point of contact
• Consult our clients to make the right decisions
• Support clients in the implementation of services and the effective planning of projects
• Confident appearance in political situations
• Workshop facilitation
• Ensure that contract terms and conditions are adhered to
• Steer our project team and project partners to make sure they deliver on time and with quality
• Identify up-selling and cross-selling opportunities
• Resolve customer issues quickly and efficiently
• Working with sales teams to generate new business
• Produce reports on project performance

Project Manager requirements are:

• 3+ years experience working on a Project Management, Product Management, Engagement Management or other related position
• Significant experience with project/program management techniques and methods
• Living in Germany (south of Germany preferred)
• Experience with and understanding of IT and Software development projects. (Coding skills not needed)
• Knowledge of MS Office and CRM/project management software.
• Strong organisational and multitasking skills
• Customer focused approach
• Excellent oral and written communication skills in English and German
• Strong business acumen
• Problem-solving skills
• Good practical experience with program/project management software (such as Basecamp, Click-Up, Jira, Confluence, Monday, etc) and MS Office
• Strong leadership, organizational and problem-solving skills
• You are experienced in running agile projects, waterfall projects and watergile projects
• You are a strong communicator and motivated to achieve great things together as a team. You also have an outstanding grasp and bring a strong hands-on mentality.
• You are willing to travel within Europe and work onsite with our clients from time to time.
• Agile PM Certifications are a plus - Scrum Master and Scrum Product Owner as well.

Benefits:

• 100% remote
• A lot of personal responsibility
• Regularly changing challenges and projects
• Direct contact with customers
• You can help shape a young company
• Mobility ticket (bike or ÖPNV) salary conversion for employees in Germany
• Continuing education: extensive technical and methodological training, incl. certifications
• Monthly 50€ for your gym
• Free mental health program via open up
• 300€ Monthly for your coworking space or support with a home office setup.