Product Support Engineer, Product Liability

Jobbeschreibung

Investigate and respond to field incidents involving Tesla vehicles. Generate incident reports detailing the operation and expected performance of the vehicle’s systems
Provide guidance to Service Centers in responding to customer concerns
Develop an in-depth understanding of all vehicle systems and their integration. Understand how each system plays into the overall vehicle performance and customer experience
Coordinate with design teams to perform further root cause analysis with component owners where necessary

Experience in Mechanical, Chemical, Mechatronics or Automotive engineering (or equivalent)
Strong data analysis and problem-solving skills - the ability to analyze and interpret data
Excellent communication skills - can clearly communicate technical findings to various audiences
Familiarity with in-vehicle communication systems (CAN, Ethernet or LIN) is preferred
Familiarity with various Driver Assistance System features is preferred
Strong people skills and positive “can do” attitude
Self-starter, motivated, eager to learn and guided by a strong moral compass

Refer code: 1193678. Tesla - Der vorherige Tag - 2024-02-18 00:43