People Operations Specialist

About Staffbase

In a polarized world, we inspire people to achieve great things together. Our mission is t o help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels – intranet, employee app and email – deliver experiences that drive engagement and inspire hearts and minds.

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

You will be part of our global People Experience Team and working very closely with your team members of the Global People Shared Services team.

As our People Operations Specialist, you will be responsible for being a key partner in supporting our People Business partners through operations, staffing, and supporting the employee experience at Staffbase. This role is based in Chemnitz.

We are looking for a people-oriented person with a background in human resources, strong communication skills and business acumen to advise and assist your internal customers.

What you’ll be doing

• First point of contact for employees on people-related issues and external partners (e.g. benefits providers, authorities, visa and relocation partners etc.)
• Active support of the People Business Partners in all HR-related topics
• Handle incoming employee matters through the internal ticketing system
• Responsibility for all administrative and operational tasks within the People Experience organization, such as drafting employment contracts, writing reference letters and creating employer certificates
• Maintain the internal database for new and existing employees and keep a high standard of data accuracy
• Create and maintain guidelines, FAQs and company policies
• Drive employee onboarding and orientation and further support employees during their time with Staffbase
• Cooperative collaboration with our external payroll provider and gather accurate payroll data
• Seek ways to improve workflows and create lean and optimal processes

What you need to be successful

• Ideally successfully completed apprenticeship or Bachelor’s degree in human resources or other relevant degree
• Relevant work experience in a human resources department, ideally in a fast growing environment
• Strong communication skills in German and English (written and spoken)
• Excellent organizational skills with the ability to manage multiple deadlines and competing priorities while handling day to day tasks
• Ethical mindset and great interpersonal skills with a can-do attitude and ability to work on your own initiative with energy and enthusiasm
• Adept to problem-solving and conflict resolution
• Good understanding of German HR law
• Knowledge about German payroll administration
• Knowledge of HR policies and systems/software

What you'll get

• Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan.
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560.
• Growth Budget - all employees get a yearly budget for external training of €1000, and one day off for growth per year (increase to two days in 2nd year).
• Wellbeing - in addition to our yearly vacation of 30 days, we’re running a 4-day-work week every year in August with full payment.
• Support - we’re offering a company pension scheme.
• Sports & Health - join our sport courses in the offices or lease a bike with Staffbase. The offices are equipped with fruits, drinks and snacks.
• Team Building - Regular team and office events including the yearly Staffbase Camp.
• Volunteers Day- you’ll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.
• Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.

Chemnitz is a a modern industrial city and the hometown of Staffbase. Our headquarter was founded here in 2014. The city is a centre of technology focusing particularly on automobile and car supplier industries, information technology and engineering. Chemnitz will be European Capital of Culture in 2025.