Optician/Optometric Technician - Sales Associate

Optical Technician/Certified Optician A.B.O.C/Certified Contact Lens Specialist N.C.L.E.

Department: Optical Dispensary

Reports To: Optical Manager

Job Summary: Assist ophthalmologists/optometrists in filling patient’s eyeglass prescriptions. Train and educate patients on insertion and removal of contact lenses. Exhibits the ability to customize a patient’s prescription by educating the patient on available options that will enhance their visual needs optically and cosmetically.

Education and Experience:

· High School Diploma

· Certification by the American Board Of Optometry

· Medical Computer Background

· Previous Optical/Medical Office Experience

· Achieve the maximum level of knowledge on industry products and skills by continuing education courses

· Provide the highest level of quality optical care

· Participation in Professional Organizations

Essential Skills and Abilities:

· Provide excellent customer service

· Speak with professionalism, compassion, and confidence

· Ability to establish a relationship with patients

· Strong mathematical skills

· Effective communication with doctors, administrator, optical manager, employees, business contacts and the public through emails, telephone and meetings.

· Equipment Training (Optical Skills Assessment Sheet must be completed)

1. Pupilometer

5. Lens Analyzer – UV detector

· Sales: Ability to demonstrate and educate patients on options available to meet their vision/cosmetic needs and enhance practice revenue

Personal Skills:

· Highly motivated

· Organized with attention to detail

· Handle multiple tasks

· Work under minimal supervision

· Accountable

· Appearance must be neat and professional

Responsibilities:

Glasses

Patient Orders

· Utilize promotions, contractual discounts and authorizations to maximize patient’s benefits and Practice Sales

· Utilize the Vision Lifestyle Questionnaire tab to customize every patient’s visual/cosmetic needs based on their prescription

· Educate patients on current lens products that are available to enhance their cosmetic and visual needs.

· Provide frame selection and fitting according to the American Board of Opticianry

· Understand lens measuring/fitting according to the American Board of Opticianry ( Progressive Types and Uses Guide)

1. Optical Center Height