It Manufacturing Specialist (M/W/D) – Gigafactory Berlin-Brandenburg

• Your primary responsibility is to ensure minimal IT downtime for manufacturing
• Work with various teams (controls engineers, production associates, application teams) to troubleshoot issues
• Perform root cause analysis, document findings, and suggest changes to prevent future outages
• Install, support, patch, upgrade, replace, and remediate all IT hardware along manufacturing lines
• Troubleshoot hardware, operating system, software and network issues
• Improve the security posture of manufacturing by patching, updating and securing vulnerable hardware and software
• Interact with multiple teams to plan and manage equipment installation and support

• Experience troubleshooting hardware issues and replacing hardware on Windows machines
• Familiar with imaging hardware devices and updating firmware
• Previous exposure to troubleshooting thermal label printers, barcode scanners, hand-held radios, digital signage
• Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems
• Must be available for swing shift, weekends, and on-call support
• Very good written and spoken English skills (German is a bonus)
• Multi-tasking ability to manage multiple projects at the same time

We Offer

You will be working in our state-of-the-art Gigafactory, where you’ll solve the world's most interesting problems with the best and brightest people who share a passion to change the world. Tesla’s compensation package includes competitive salary and Tesla shares or bonuses. Typical benefits that are offered are a pension program, 30 vacation days, flexible work arrangements, employee insurances, relocation and commuting support.