AdresseA Group, Conference, and Events (GC&E) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and Events by driving sales leads and increasing conversions.
What will I be doing?
As Group, Conference, and Events (GC&E) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and Events by driving sales leads and increasing conversions. The GC&E Sales Executive will interact frequently with Guests and customers with the intention of earning repeated and expanded business. Specifically, a Group, Conference, and Events (GC&E) Sales Executive will perform the following tasks to the highest standards:
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Communicate, liaise and network with relevant stakeholders (including colleagues, customers, meeting and event planners and suppliers) to convert & execute business inquiries.
- Seek opportunities to increase sales and conversions within the Team
- Manage an events schedule to maximise yield
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities
What are we looking for?
A Group, Conference, and Events (GC&E) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a similar role in a luxury hotel setup
- Outgoing, dynamic & guest oriented
- Eager to achieve exceptional results and has the desire to elevate the guest experience
- Solid organisational and administration skills
- Positive attitude and excellent communication skills
- Commitment to delivering an exceptional level of customer service
- Confident telephone manner
- High level of IT skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems
- Demonstrated previous experience working in the Conference and Events function
- Qualification, degree, or certification in a relevant field
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
