FSQA Technologist
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The role
Are you passionate about building food safety standards and systems across multiple countries, and driving food safety culture to the next level?
As an International Food Safety and Quality Assurance Technologist, you will join a lean, fast-paced cross-functional team responsible for managing our International Safety Quality and Operational Compliance based in Berlin, supporting 17 engaged regions internationally. As part of your responsibilities as International Food Safety and Quality Assurance Technologist you’ll collaboratively work to mitigate risk, drive standards and operational excellence, while ensuring the consumer gets safe and high quality ingredients.
Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t "tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.
What you’ll do
- Partner with the international and country procurement teams to support the implementation of the Food Safety and Quality strategy for the category.
- Deliver strategic and innovative projects to ensure supply of safe and good quality products in all HelloFresh International regions
- Drive continuous improvement initiatives by coordinating the sharing of information and best practice across HelloFresh regions.
- Build effective relationships with all relevant internal and external stakeholders.
- Proactively evaluate key risks within the category and establish methodologies for mitigation.
- Regularly analyze customer complaint trends in product quality and packaging to identify opportunities for improvement within the supply chain through to HelloFresh customers.
- Conduct supplier and product onboarding ensuring compliance to HelloFresh requirements.
- Conduct food safety and quality audits to the HelloFresh standard at supplier production sites.
- Support local teams with any high level serious customer complaint investigations or recalls.
- Coordinate the artwork approval process for the category.
- Creation of templates and procedures to support standardised implementation of central policies.
- Role-model our HelloFresh values and the International Safety Quality and Operational Compliance vision
What you’ll bring
- Proven experience in a similar role within Food Manufacturing / Assembly / Distribution / Retail, with more than 2 years experience in a relevant industry.
- Internal and External Audit experience desirable
- Knowledge of relevant Government Food Regulations (UK/ Wider Europe)
- In depth knowledge of food safety systems, HACCP and COSHH
- CIEH Level 4 award in Food safety or relevant qualification
- Intermediate/Advanced MS Excel, Word, and PowerPoint skills
- Excellent organizational and time management skills
- Adept at data manipulation and analytics
- Energy, enthusiasm, commitment and a can-do flexible attitude
- Embraces change, challenge and working in an autonomous way
- International experience desirable
- Excellent English skills required
What we offer
Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.
- Immerse yourself in a diverse global community of 90+ nationalities.
- Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
- Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
- Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
- Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!
Are you up for the challenge?
Please submit your complete application below including your salary expectations and earliest starting date.
After submitting an application our team will review this and get back to you within 5 business days.
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
- Europe:EUaccommodations@hellofresh.com.
- APAC: APACaccommodations@hellofresh.com
- United States: USCandidateAccommodations@hellofresh.com
- Canada:CAaccommodations@hellofresh.com
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