AdresseOur client provides world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning. Our client develops and distributes textbooks, e-books and interactive e-learning resources. Our client, a leading publisher in English Language Materials and digital solutions, is seeking a Customer Service Assistant (m/f/d) to join its team, supporting its French customer base.
Reporting to the Customer Service Manager, you will be handling French customers’ queries as well as assisting the team with internal reporting and editing of support materials.
Key areas of support include:
Digital customer support
Online end-user support (teachers, students)
The ideal applicant will:
be a team player
be a problem solver who takes ownership of all tasks
be keen on learning and developing a career in the field of Customer Service
be a fluent French speaker
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