Info
- Stadt/Region
- München (Deutschland)
- Einstiegslevel
- Führungskräfte
- Employment Type
- Vollzeit, befristet
- Ref. Nummer
- 7549
Your tasks
- You will lead the Global Demand Management Department for Technical Service with focus on Service Development Engineering, Service Introduction and Lifecycle Management, Sales and Operations Planning and Service Offer Support / Solution Design.
- More precisely, you will lead a team of Service Development Engineers who are responsible for the introduction and lifecycle management of customer-oriented and innovative service concepts for our Technical Service products
- It is your responsibility to lead our team of Service Solution Designers to support our Sales team best during our service offer process for customized Technical Service products
- You will furthermore steer the global "Sales and Operations Planning" for Technical Services as central function for capacity and capability planning
- You will ensure the continuous improvement and further development of the related service demand processes and roles
- Your responsibilities will include to be main interface between Sales and Business divisions on the one hand and our service operations team on the other hand
Exciting insights into Rohde & Schwarz
Our colleagues provide insider information about:
- Daily adventures and challenges
- Our passionate team
- The technologies behind the innovative projects and solutions
Your qualifications
- Degree in engineering, business administration, business informatics or a comparable field of study
- Leadership experience with international teams and strong experience in global service organisations (Matrix)
- Experience in solution design for services and its implementation into the service organisation.
- Knowledge of relevant servicability requirements and innovative service concepts
- Experience with S&OP processes and planning cycles.
- Good knowledge on performance metrics in Demand Management and project management methods (e.g. Earned Value Management)
- Business mindset, able to identify customer need and proactively build efficient service solutions
- Strategic foresight and international mindset
- Very good written and spoken German and English skills and willingness for travel (occasional)
Interested?
us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.Reference numbe: 7549
Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.
Our offer
Opportunities to work from home
Flexible working hour models
Attractive compensation
Training & continuing education
Parking spaces
Occupational pension scheme
Privately owned company
Health care
30 days of vacation
Company doctor
Family services
Promoting innovation
Marriage and birth benefit
Long-term & attractive work environment
Special payments