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Form der ArbeitAt a glance
Seeking a dynamic individual ready to embrace a stimulating new endeavor that highlights your proactive mindset and capacity to grasp the broader scope, particularly in navigating intricate scenarios. Are you deeply passionate about technical subjects and adept at fostering enduring, robust connections? Look no further! Infineon in Porto extends an invitation for you to pursue the position of Developer ServiceNow HRSD. Embrace this distinctive chance to collaborate with a team of skilled professionals dedicated to driving meaningful change. Don't hesitate; seize the opportunity today and propel your career to new heights! Apply now!
Quick Info
LocationPorto (Maia) (Portugal) Entry level1-3 years Job IDHRC0692716 Start dateApr 01, 2024 TypeFull time ContractPermanent Workplace typeHybridJob description
As Developer ServiceNow HRSD, you will be responsible for supporting the continuous improvement of our Case Management Infrastructure in ServiceNow as we modernize the HR Service Delivery Model for Infineon. You will work closely and effectively together with global cross-functional IT teams and business analysts to develop document management, as a substantial part of our HR Case Management.
In your new role, you will:
- Work as an interface and intermediary to HR to bring our global ServiceNow HR Solution for Document Management to the next level (Design, implementation, and customization);
- Provide end-to-end support and perform tests, change, release, and deployment for already implemented solutions;
- Provide 2nd Level Support and manage incidents: Receive, categorize, prioritize, and track incidents using the Remedy tool as a ticketing platform;
- Maintain comprehensive and up-to-date documentation for all implemented solutions, known issues, and resolution plans;
- Work closely together with colleagues in a global team.
Your Profile
With your proactive approach, analytical mindset, and efficient communication skills, you can generate and implement creative ideas while establishing long-lasting partnerships. Additionally, you have a unique ability to maintain a holistic perspective, even in the face of challenging and intricate circumstances.
You are best equipped for this task if you have:
- A Bachelor’s degree in Computer Science, Software Engineering, or any relevant field.
- At least 2 years of working experience in IT or any relevant field.
- Knowledge of the ServiceNow platform. HRSD and EDM module experience is a plus.
- Skilled in creating visually appealing and user-friendly document templates in ServiceNow, including the use of Document Blocks, Scripts, and Style Blocks.
- Knowledge in HTML and CSS;
- Knowledge of SAP ERP HCM will be an advantage;
- Strong problem analytical, and problem-solving skills, and good communication skills;
- Fluency in English.
Please send us your CV in English!
Benefits
What we offer you in Porto
Find out more about our location Porto
Why Us
Driving decarbonization and digitalization. Together.
Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software.
- Feel welcome at Infineon Shared Service Center in Porto! -
Our multifunctional business model is focused on high quality services through operational excellence with engaged people. We are recognized globally at Infineon as a valuable business partner.
These are the main business services on our site: Finance, Procurement, Human Resources, Cyber Security, Robotic Process Automation, IT, Audit, Legal, Compliance, Business Continuity among other areas that consolidate us as a high quality partner.
You will find a very open and approachable working culture at Infineon Porto, focused on promoting our people engagement and well-being at work.
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.
Contact Us
Luis Oliveira
Recruiter
