Adresse
Form der Arbeit
GehaltSYKES keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.
We are currently looking for NORWEGIAN speaking customer service representatives working from HOME.
YOUR TASKS:
You advise our Norwegian speaking customers via phone and email and increase customer satisfaction by solving requests promptly and competently.
WE OFFER:
Fulltime employees receive:
- Fixed salary of €2080 / month gross
- Language bonus of €300 / month
- performance bonus of up to €200 / month
- Various options for contracts – 20 to 40 hours a week
- You will take part in a professional, paid training prior to starting your work
- You can enjoy 25 paid vacation days annually
- We offer you opportunities for advancement within the company or project
- Our employees benefit from discounts for travel, fashion, fitness, and recreational activities
- 30€ / month to cover your internet/electricity bills for working from home
- If you are interested in increasing your German skills, you can take part in optional German language classes
YOU OFFER:
- Fluency in Norwegian and English
- Commercial and technical affinity regarding the internet and phone calls
- PC literacy
- Previous customer service experience preferable
- Willing to work flexible hours as the job demands ability to work on owns initiative and under pressure to meet deadlines
- You enjoy learning and adopt knowledge easily
- You are empathetic and socially competent
REQUIREMENTS FOR YOUR WORKPLACE:
- A broadband connection (DSL, VDSL or cable connection)
- An Internet connection with the speed of 16 Mbits/s downstream and 1 Mbit/s upstream
- Your computer needs to be directly connected to a router. It needs to support NAT (Network Address Translation), provide a firewall component, and must be connected to the home network by IPv4
- A separate, quiet and background noise-free room
- Comfortable and ergonomic furniture
You pack your boxes and we pack… your moving package!
- In the first 3 months we will pay you an arrival bonus of 500,00€ to support the start in your new hometown.
- We know that moving homes is quite expensive. Therefore, we will pay you 730,00€ toward relocation expenses. If you move with a company and you can give us the invoice, we can pay up to 1.500€.”
… if you answered YES to all questions, then we want you!
We are looking forward to your application!
People from various backgrounds are welcome at SYKES!
SYKES is now a part of Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions. With 160,000 people around the globe, in 40 countries – working from home or from one of our customer experience (CX) hubs – we securely connect best-loved brands with their customers every day in 50+ languages.
Learn, Lead & Grow at Sitel Group®!
Art der Stelle: Vollzeit
Gehalt: Bis zu 2.580,00€ pro Monat
Arbeitszeiten:
- Frühschicht
- Montag bis Freitag
- Tagschicht
- Wochenendarbeit möglich
Flexible Sprachanforderungen:
- Keine Deutschkenntnisse erforderlich
Leistungen:
- Betriebliche Altersvorsorge
- Betriebliche Weiterbildung
- Empfehlungsprogramm
- Homeoffice
- Kostenlose Getränke
- Kostenlose Massagen
- Kostenloser Parkplatz
Arbeitsort: Homeoffice
