Customer Delivery Specialist

Customer Delivery Specialist

  

Job Description:

   

We are currently looking for Customer Delivery Specialist to join our organization.

This Customer Delivery position will manage and execute all the tasks required for the delivery of complex (non-programmatic) solutions. The Customer Delivery Specialist (CDS) owns complex operational process, such as ALD requirements, quote, deal coordination, bid management, supplier invoice management and sales reporting. The CDS is responsible for producing complex process deliverables and reports out using business applications. The role will frequently communicate with partners and customers and can apply subject matter knowledge to solve common and complex business issues.

How you will make your mark:

• Responsible for complex (non-programmatic) process

• Owns complex operational processes, such as ALD requirements, quote, deal coordination, bid management, supplier invoice management and sales reporting

• Manage and support legally approved documentation

• Can apply subject matter knowledge to solve common and complex business issues and provide input for process improvements

• CDS will play an important role in managing the Sales forecast

• Funding and booking Schedule of Authority (SOA)

• Manage and execute all the tasks required for the delivery of complex (non-programmatic) solutions

• Compliance with established guidelines and policies.

• Knowledge of systems and tools to manage all tasks

• Monitor Supplier Payments and Volume Targets

• Frequent communication with partners, customers, colleagues

• Partner with Sales

• Successfully manage reseller relationships

• Support total customer experience

• Communicate/escalate to CRM / PRM any customer / partner changes quickly, consistently, effectively

• Collaborate and engage with team members providing valuable input for customer projects/solutions

• May act as a team or project leader validating deliverables and team decision making processes

• Provides guidance and leadership to all colleagues

Your profile:

• University degree or equivalent experience

• Typically 2-4 years’ experience in a business related function, preferably finance or accounting

• Proven ability to multitask

• Attention to detail

• Effective organization, time management, prioritization, follow-up and execution skills

• Excellent communication skills (e.g. written, verbal)

• Good working knowledge of Microsoft Office (MS Advance Excel, Word, PPT)

• Fluent English and Polish as required, German language will be a plus

• Ability to work as proactive member of a team, as well as independently

• Exercises independent judgment within generally defined policies and practices to identify and select a solution

• Strong Enterprise Contributor skills to drive to the best business outcome for the customer and the company as a whole

What we can offer you:

Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.

If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.

Join us and make your mark!

Find out more about us and follow us on:

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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Business Processes, Business Solutions, Change Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Dashboard Reporting, Design Processes, Design Thinking, Empathy, Engagement Strategies, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

Intermediate

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.