AdresseJob Description
You will be in charge of :
-Welcoming French and international customers
-Recommendations and knowledge of the hotel's catering outlets, and tourist attractions around Paris (Museums, Monuments, Lunch, Diner...)
-Handling and follow-up of all types of customer requests (purchase of flower bouquets, etc.), by replying to emails in the concierge mailbox.
-Follow-up on baggage handling for individual customers and groups.
-Cab and chauffeur-driven car bookings, train and plane ticket bookings
-Booking shows, theater, excursions, etc.
-Handling customer car pick-ups from hotel parking lot when valet parking is unavailable
-Handles internal hotel mail, customer mail and postal items.
-Ensures that the luggage reserve is properly maintained.
What are we looking for?
Concierge or Hotel school diploma
You must speak French and English
Your presentation is impeccable
Curiosity and discretion are your hallmarks
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
