AdresseHilton New York Midtown is seeking its next Temporary Bellperson to join our Front Office Team. This 1800+ room property is opposite the Museum of Modern Art and is surrounded by both subway and bus lines, with Rockefeller Center, Radio City Music Hall, Central Park. Grand Central Station, Broadway, and Times Square all within walking distance!
What will I be doing?
As a Temporary Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Inspect guest rooms and acquaint guests with these rooms and their features
- Respond to guest inquiries and requests in a timely, friendly, and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
- Ensure messages and faxes are regularly delivered throughout the day
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
- Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
- Assist in the maintenance, appearance, and functionality of equipment
Salary: $23.05 / hour
Shift Pattern: Flexibility is needed for this role
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
Meaningful Benefits for Your Career and Well Being
We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs:
- Competitive Salary
- Best-In-Class PTO (paid time off)
- Employee Assistance Programs
- Health and Welfare Benefit Plans
- 401(k) + match
- Employee Stock Purchase Plan
- Go Hilton - Team Member Travel Discounts
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*This information is a highlight of the major benefits offered. Wages, retirement and paid time off benefits are specific to your location and position.
